Skip to main content
Known Participant
June 3, 2024
Question

Problematic internal links in InDesign CS6 to pdf

  • June 3, 2024
  • 1 reply
  • 492 views
Hi all, 
I have two problems with internal links in an Indesign CS6 document. 

1. The internal links worked fine in the original .indd file (i.e. clicking on a word leads to the correct page in the same document(Anchor)). 
However, when exporting to a .pdf file, the internal links don't work, and clicking on it does nothing. 
There seems to be no logic to it - some links work, others don't. The info is correct in the Links window.

2. Some of those internal links are suddenly referred to an external destination (website , which is wrong destination in this case) despite no changes made to these particular pages.

 Did anyone encounter this problem?

This topic has been closed for replies.

1 reply

BobLevine
Community Expert
Community Expert
June 3, 2024

Did you export as Interactive PDF? Are you testing in Acrobat, Acrobat Reader or some third party reader?

Known Participant
June 4, 2024

Hi,

Thanks for your quick response.

1. We tried exporting as Interactive PDF & also PDF for print

We tried testing both in  Acrobat Pro &  Acrobat Reader. 

All  had the same results.

Could it be the result of  CS6 which is at thr end of its life? 

Anyother idea?

2. Is there a way to find the problematic links in the CS6 itself?

3. We have noticed now the same problem of faulty internal links also in another book (CC2023) what can be the problem?

Thanks

Robert at ID-Tasker
Legend
June 4, 2024

@vivis10433457

 

Maybe your document is corrupted. 

 

Try IDMLing - export as IDML, open, save with a new name - do not overwrite your original file. 

 

If you send me your file - can be on priv, click my name and you'll see "send message" button - I can check it for you.