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Participant
February 6, 2024
Question

Probleme bei Datenzusammenführungen im InDesign

  • February 6, 2024
  • 1 reply
  • 208 views

Hallo liebe Community,

ich habe kürzlich meinen Rechner neu aufgesetzt und arbeite nun unter Windows 11 (64-bit). Leider gibt es seit dem Probleme mit der Datenzusammenführung. Wenn man die Datensätze erstellen will, dauert es entweder ewig bis das Fenster für den Speicherpfad aufgeht oder es passiert gar nichts. Hat noch jemand diese Probleme bzw. einen Lösung dafür? Unter Windows 10 hat alles super funktioniert. Die Creativ Cloud habe ich auch noch einmal mittel Cleaner Tool deinstalliert und neu installiert. Auch das lokale Arbeiten bringt keinen Erfolg. Vielen Dank schon mal an alle.

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1 reply

Community Expert
February 7, 2024

Start in Safe Mode

See if the problem exists when in this mode. 

 

If it works fine then it's a 3rd party app conflicting

Reboot in normal mode - then try eliminating anything that is running at startup

 

If still there - then reboot in normal mode

 

Compatibility Mode

Try running the software in compatibility mode for Windows 10. Right-click on the program shortcut, select Properties, go to the Compatibility tab, and check the box for "Run this program in compatibility mode for" and choose Windows 10 from the dropdown menu.

 

If it's working in Compatibility Mode then it's an issue with Windows 11.

If not it's something deeper.

 

Any Updates?

Ensure that both Windows 11 and your Adobe Creative Cloud apps are fully updated. Sometimes, updates can address compatibility issues.

 

Update Drivers

Make sure all your drivers are up-to-date, especially graphics drivers, as outdated drivers can sometimes cause compatibility issues with software.

 

Disable Antivirus/Firewall

Sometimes, security software can interfere with the functioning of certain applications. Try temporarily disabling your antivirus/firewall and see if the issue persists.

 

User Account Control (UAC)

Adjust the User Account Control settings to see if it makes any difference. You can try turning it off temporarily to see if it resolves the issue, but remember to turn it back on afterward for security reasons.

 

Check Event Viewer

Look for any error messages or warnings related to the application in the Windows Event Viewer. This might provide more insight into what's causing the problem.