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January 14, 2019
Answered

PROBLEMS - PLEASE HELP!

  • January 14, 2019
  • 1 reply
  • 665 views

HI. I have a problem that no answer can be given for. Please Help!

I export my Indesign Magazine to PDF - Perfect everywhere, even when printing but as soon as they try to load the magazine on the website it changes color.

For example the dark greens become bright green....Is there a setting I need to check on my side to avoid this?

Please ....anyone????? and thank you

    This topic has been closed for replies.
    Correct answer Eugene Tyson

    Ok - so there's a few things to note here:

    Is it opening in the browser? If so, 3rd party pdf readers like Foxit Reader, Chrome Reader, etc. are not compliant with all PDF modules, the only true display of a PDF is using Acrobat Reader.

    https://www.computerhope.com/issues/ch001114.htm

    As such - you can't dictate what settings some has setup on their own computer, all you can do is recommend that they download the PDF and view it in Acrobat Reader - you can get  a free badge for the website Icons and web logo guidelines | Adobe

    Hope that helps.

    1 reply

    Eugene TysonCommunity ExpertCorrect answer
    Community Expert
    January 14, 2019

    Ok - so there's a few things to note here:

    Is it opening in the browser? If so, 3rd party pdf readers like Foxit Reader, Chrome Reader, etc. are not compliant with all PDF modules, the only true display of a PDF is using Acrobat Reader.

    https://www.computerhope.com/issues/ch001114.htm

    As such - you can't dictate what settings some has setup on their own computer, all you can do is recommend that they download the PDF and view it in Acrobat Reader - you can get  a free badge for the website Icons and web logo guidelines | Adobe

    Hope that helps.

    January 14, 2019

    Thank you Eugene,I appreciate the help

    Ronel