A

Anonymous

Question

Problems with Indesign 5.5 (plugins)

Forum|Forum|14 years ago
June 4, 2011
13 replies
326935 views

Hello

I had a little difficulty opening a file which I got from a friend

It gave me an error message:

"The document "XYZ.indd" uses one or more
plug-ins which are not currently available on your system. Do you want
to open anyway?"

SHAREDCONTENT.RPLN

Then refused to open anyway, saying it was missing these plugins:

FormField.InDesignPlugin
XML.InDesignPlugin
Generic Page Item.InDesignPlugin
Text.InDesignPlugin
Dynamic.Documents.inDesignPlugin
Hyperlinks.IndesignPlugin
Document Framework.InDesignPlugin
Graphics.InDesignPlugin

Obviously this is something my friend got on his computer, which isn't
on my computer. Can he disable these things, so that it doesn't require them
in the file?

Thanks for any helps!

This topic has been closed for replies.

F

francescad94483692

Participant

I have a cs.5.5 and today i was opening a file sent from a friend and i couldn't . The message told me that i have to upgrade my plugins.

I am looking online for understand what is the best move, and i have couple of questions:

upgrade your adobe indesign

or

upgrade adobe plugins

I am pretty new on this so i am confused, are those plugins free?

Please somebody help,

thanks

Willi Adelberger

Community Expert

No, you have to upgrade to a newer version or ask the file provider to send you an IDML file as the file was created in a newer version, as there are now CS6, CC and CC2014.

F

francescad94483692

Participant

Yes i got the idml version, but i was hoping to find a solution to avoid the same stress in the future.

There is an upgrade i can do, or do I need to get the CS6?

Peter Spier

Community Expert

I was just remnded that Jongware wrote a script that anyone with CS4 or later can use (and it may also work in CS3) that will tell you definitively what version of ID was used to save any file.

See Adobe Forums: [Ann] Identify Your InDesign File

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norway_bob

Participating Frequently

so i just came across the same problem with a partner company we work with. they have macs and we have pc's. we both are on cs5.0 version and their indesign files produce the same exact errors as described in the original post. is there a work around with this or not? i have dealt with other companies that use macs and we never had problems with the indesign files.

thanks!

Peter Spier

Community Expert

One more time...

If you get the please upgrade your plugins error you are trying to open a file that was saved in a newer version than the one you are using. NOTHING else causes this error. InDesign files are essentially platform agnostic except for fonts.

CS5.5 is NOT the same as CS5, and is not backward compatible. CS5 is NOT the same as version 5, which is also known as CS3.

Ask whover sent you the file to export to .idml and send you that, and if you really have CS5 and not CS3 it should open.

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norway_bob

Participating Frequently

that's what i thought, but they sent me a screenshot of their version and its 7.0.4 just like mine.

J

jabyuk

Participant

But, guys, you are sounding like Adobe apologists here. Be reasonable. What is so wrong with asking Adobe to provide us with an option in the save dialogue (and/or the package dialogue) to select an InDesign version to 'make compatible' with? They manage to do it in Illustrator. The current workflow – backsaving via IDML, opening in CS4 and checking nothing has gone awry, backsaving via INX, opening it in CS3 to make sure nothing has gone awry – before packaging up in CS3 for a printer is just a total pain in the backside.

Peter Spier

Community Expert

There are technical reasons why that is not possible. The export path, while a pain, is the only option that is doable while keeping the cost of the software low enough for users to afford it. Would you like to pay perhaps ten times more to have a save as button instead of an export? I know most user would not and most users don't need the back saving features at all.

I't pretty hard to believe that iin most files moving from CS5 to CS3 would not result in real problems for printing. The text engines are different enough int he versions that your text is virtually guaranteed to reflow someplace, and of course if you accidentally use any features that were introduced after CS3, those will be lost completely. What you are doing is a disaster waiting to happen. If your printers cannot handle files later than CS3 and won't take PDF (for which version of ID is completely irrelevant), you really need to work in CS3.

J

jabyuk

Participant

Woah, claws back in! My favourite print supplier still uses CS3. They cannot afford to upgrade every six months in this economy. I've had to move to a press-ready PDF workflow with them because it is infuriating. But last-minute, simple edits are not so easy to manage as a result.

I moved away from Quark because InDesign was (and still is, in my opinion) a better product. But this issue, for me, is the one fly in the ointment. It's incredibly frustrating and causes all of my, ahem, professional friends to groan in much the same way I do.

Now one of my clients has moved to CS5.5 and I am on CS5 for the time being. One big headache for everybody concerned. It is ridiculous.

Peter Spier

Community Expert

sibyuk wrote:
Woah, claws back in! My favourite print supplier still uses CS3. They cannot afford to upgrade every six months in this economy. I've had to move to a press-ready PDF workflow with them because it is infuriating. But last-minute, simple edits are not so easy to manage as a result.

Every six months? CS3 is what, 5 years old, now. And the upgrade cycle was 18-24 months in those days, not six months, and even now the announced acceleration is to 12-month upgrades. I think it's far more likely they didn't want to shell out for an Intel Mac.

In any case, those of us who need to work with printers who are stuck on CS3 (and yes, I am one of those people, too, for one of my favorite printers who happens to send me a fair amount of work and I need to send back files that they can edit in future) have two choices. Work in CS3 or switch to the PDF workflow. There's really no reason at all why you would want to work in CS5.5 if you have to share the native files with a CS3 user. Did you remove CS3 from your system?

J

jabyuk

Participant

This is INFURIATING, Adobe. I have to keep every version of Creative Suite back to CS2 on my machine in order to work with my various print suppliers. To hear now that CS5.5 documents will not open in CS5 makes me want to use an alternative product.

This must be addressed at some point. I appreciate that there are inconsistencies and new features with each version. But why can't this be handled like Illustrator? ie. backsave to an earlier specified version. Having to backsave to CS4 in InDesign CS5, then open the IDML file in CS4 and backsave to INX, then open up in InDesign CS3... Totally pathetic for a product that costs thousands and is supposed to be for professionals. Paaaahhh!!

Peter Spier

Community Expert

Good luck with your search for another professional product that can do what ID can do and allows you to open files in any version. Let us know what you find.

A

apreble

Participant

Got the same error today, I guess someone sent me a file in InDesign 5.5, but I only have 5.0. This is pretty annoying. 1) Instead of a missing plugin error, you'd think that the program would be able to tell you why you are getting the error, and 2) files from a program with the same version number should play nice with each other instead of forcing everyone to upgrade.

Niles Ridgeman

Participating Frequently

Really Adobe?!? Really?

As it is I have a client that uses CS2, so I have to keep a copy of indesign3, 4 and 5 just to be able to interact with them. Even then they get an export, that I can't open to make sure it works. Now I suppose I'll need 5.5 and all the previous versions. At least tell me 5.5 can be exported directly to 4, or am I going to need all four indesgn installs?

Very Quark like behaviour.

Oh, and thanks for the useful error message, who could have predicted that someone might try and open the file with older software? Why you'd have to be some kind of soothsayer…

BobLevine

Community Expert

CS5.5 IDML can be opened in CS5 and CS4.

Bob

R

Rob Livingston

Participant

I had this exact same problem today with a file I just worked on four days ago that guido on the 4th was having. I went online to Adobe to get the latest update of the CS5.5 and I still had the same problem. It wasn't until I hovered over the icon in the dock that I realized I had a CS5 icon on the dock, not the CS5.5. They both once were there but I decided to smoke one and leave the other. Problem was I apparently ditched the wrong one. They are identical so hence my mistake. All this supports the bad idea of using CS5 to open a CS5.5 document.

This also supports the idea that computers are dumb and people can be dumber. All troubleshooting techies will tell you to check the nut behind the keyboard.

C

c.teter

Participant

I'm having similar issues. I have CS5.5 w/ the latest update. I opened a document from CS5 today and saved it to 5.5. When I go to open it later, plugins are missing, this after I already received these warnings, updated the plugins, and now only "missing" SHAREDCONTENT.RPLN. When I open the converted file, it opens another instance of InDesign 5.5 and the plugin warning comes up again. I think they screwed something up in this last update... This is preventing me from completing my work...not happy about it.

BobLevine

Community Expert

Did you install any third party plugins in CS5.5?

Bob

C

c.teter

Participant

No...never have.

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JurisOlekss

Participant

Hi,

I have very similar simptoms to the ones described in the original post. However, I only have InDesign CS5 (7.0).

Here is what happened:

Some months ago I installed InDesign CS5.
I created a new document (.indd) and everything was fine.
Then for some longer time I didn't do anything with InDesign, except for allowing it to install automatic updates.
Today I wanted to update the document I created earlier, but upon opening the document, InDesign tells me that the plugin "SHAREDCONTENT.RPLN" is missing. When I click OK, it then lists the following plugins that should be updated and the document won't open:

TEXT.RPLN
GENERIC PAGE ITEM.RPLN
GRAPHICS.RPLN
XML.RPLN
HYPERLINKS.RPLN
FORMFIELD.RPLN
DOCUMENT FRAMEWORK.RPLN
DYNAMICDOCUMENTS.RPLN

I checked for updates online and InDesign tells me that I have the latest version installed (7.0.4). I have Windows 7 (64-bit).

Any ideas on how to open my document? And again - I don't have CS5.5 and never had.

Thanks!

Juris

BobLevine

Community Expert

Somebody opened and saved that file with CS5.5.

Bob

J

JurisOlekss

Participant

You were right. Thank you

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