Participating Frequently

Question

Problems with placing illustrator files in InDesign

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I am working on a table figure in InDesign, and around a mounth ago I started having an issue with placing illustrator files into the table. For some reason, some of the elements in the illustration disapear once I place them into indesign.
File in illustrator:

Placed in InDesign:

When I export the file (I have 6 of those illustrations) the R, L or both just disapear. I tried changing the font or making them into vectors so it won't be a font problem, but nothing works. The only solution was placing PNG file instead, but it lowers the quality, so it is not desirable.
I tried also uninstaling and reinstalling. At the beginning the problem was fixed if I closed and opend InDesign, but now it does'n help as well.

I don't know how to solve the problem.

John Kallios

Participating Frequently

Open the placed graphic in Acrobat. Check the output separations with overprints turned on. Does the placed graphic look the same as in InDesign with overprint preview on or separations preview on?

If the same, issue is upstream in Illustrator.

If different, place in a new InDesign document. Does the view change?

Don't uninstall and reinstall. You will only increase your headache.

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Peter Spier

Community Expert

I'm wondering if perhaps the objects are set to non-printing. A look at the Attributes panel might be instructive.

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BobLevine

Community Expert

I really wish the OP would just post the file so we could stop guessing.

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Willi Adelberger

Community Expert

What file type do you use? AI or PDF.

If you use PDF, use PDF/X-4.

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BobLevine

Community Expert

The default from Illustrator is going to be PDF/X-4 and that's going to be used regardless of whether the file is saved as AI or PDF.

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BobLevine

Community Expert

Can you post one of the troublesome files? If you open them in Acrobat, how do they look? Do you have any special effects in the AI file?

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P

ponetiumAuthor

Participating Frequently

Unfortunally I can't because it is a figure for a jurnal article, so it is "secret" untill published. Some of the R/L letters just disapear. Iam honestly at my wits end with this. I tried to chet with adobe agent but I can't catch them on working hours.

here is the problamatic part on typical display: (seems to be working)

high quality display: (not working)

exporting doesn't work either.

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BobLevine

Community Expert

Again, sounds like an Illustrator issue. Are those letters on a layer? If not, create a new, top layer and move them there. Make sure there are no effects assigned to them and try again being sure to save with the default PDF settings.

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M

mateuszp13156491

Inspiring

One more thing – check if AI file is compatybile with PDF. When You save AI file an options windows appeare and in otpions section. I haxe polish AI but this checkbox should be in the same position

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BobLevine

Community Expert

Absolutely NOT the issue here. If you don't save with PDF compatibility nothing would be displayed except and alert that there's no PDF data.

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E

Eugene Tyson

Community Expert

If a document is not behaving well then try

File>Export

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

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Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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BobLevine

Community Expert

I have a feeling this is more to do with the Illustrator file.

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M

mateuszp13156491

Inspiring

It looks like ID have lost some data. Try reinstalling ID

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BobLevine

Community Expert

That is very, very poor advice for something like this. If you're going to contribute here, please make a concerted effort to provide reasonable solutions to problems.

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