%%[ ProductName: Distiller ]%% Error when printing to Adobe PDF

Forum|Forum|8 years ago
June 22, 2017
6 replies
47321 views

Hello Everyone,

I am trying to print to an adobe pdf file and keep getting this error:

%%[ ProductName: Distiller ]%%

%%[Page: 1]%%

%%[Page: 2]%%

%%[Page: 3]%%

%%[Page: 4]%%

%%[Page: 5]%%

%%[Page: 6]%%

%%[Page: 7]%%

%%[Page: 8]%%

%%[Page: 9]%%

%%[ Error: ioerror; OffendingCommand: readstring ]%%

Stack:

(› PoÈsKÖn µÐY5Âê2¢ ÷Fmø-êíöYJ

øR½=Ö¤ark-

-save-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

It won't let me print. Please help if you have any idea what this means?

Correct answer Martin3882265145lf

Delete symbol. i have some case %%[ ProductName: Distiller ]%% bla bla bla...
when I deleted the character symbol then the export to PDF was successful.

Hopefully it helps

M

Martin3882265145lfCorrect answer

Participant

Delete symbol. i have some case %%[ ProductName: Distiller ]%% bla bla bla...
when I deleted the character symbol then the export to PDF was successful.

Hopefully it helps

D

DrJoelR

Participant

I figured it out! I'm amazed because I'm not tech savvy. I was having thsi problem printing from PowerPoint. Before you print, click on Printer Properties and uncheck the box that says "Rely on system fonts only, do not use document fonts." Voila! It prints.

James Gifford—NitroPress

Legend

That option dates from about 1994 when those "font" things were embedded in printers. It needs to be unchecked by default, removed... or at least persistent! I have to remember to uncheck it (and "add doc info") every time I PDF from Word. Fortunately, InDesign has better PDF output... you should, by the way, never "print to PDF" from more modern apps that have direct PDF export.

B

Becca366211022rg6

Participant

Thank you!! Do you know if unchecking the fonts affects Framemaker? It didn't for a word doc but my company heavily uses Framemaker with specific fonts.

igorc1983

Participant

I had this issue here. In my case, it was about images with too long file path length. Shortened folders and filenames then all worked smoothly.

Barb Binder

Community Expert

Here's another idea—it looks like it's giving up on page 9 or 10. You might try creating a PDF from the front of the book (say 1–8) and then the back of the book, say (10–end) and then try to isolate which page is causing the issue. You could recreate that one page.

~Barb at Rocky Mountain Training