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Participant
June 25, 2025
Question

Publish Online Document Issues with Gifs and Dashboards

  • June 25, 2025
  • 2 replies
  • 158 views

Current issues:
- Media in the documents are showing up as broken links, particularly .gifs (see attached screenshot)

- Documents published today don't appear in the Update Existing Document dropdown in InDesign

- Documents are not showing up as published documents in the Publish Online Dashboard

 

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2 replies

Harshika Verma
Community Manager
Community Manager
June 26, 2025

Hi Alyssa37074169b10f,

 

Thank you for reaching out, and sorry for the inconvenience caused.

In addition to what our expert has suggested, the issue with GIFs was a known one and has been addressed in the latest release, version 20.4.1. Please update to this version and let us know if the issue is resolved on your end.

Regarding the Publish Online Dashboard, where documents are not visible, this is also a known issue. The team is actively working on a fix. For the latest updates, please refer to the parent post tracking this issue.


Thanks,

Harshika

BobLevine
Community Expert
Community Expert
June 26, 2025

First thing to do is make sure you've updated InDesign to 20.4.1.