Publish Online Document Issues with Gifs and Dashboards

Forum|Forum|10 months ago
June 25, 2025
2 replies
158 views

Current issues:
- Media in the documents are showing up as broken links, particularly .gifs (see attached screenshot)

- Documents published today don't appear in the Update Existing Document dropdown in InDesign

- Documents are not showing up as published documents in the Publish Online Dashboard

Harshika Verma

Community Manager

Hi Alyssa37074169b10f,

Thank you for reaching out, and sorry for the inconvenience caused.

In addition to what our expert has suggested, the issue with GIFs was a known one and has been addressed in the latest release, version 20.4.1. Please update to this version and let us know if the issue is resolved on your end.

Regarding the Publish Online Dashboard, where documents are not visible, this is also a known issue. The team is actively working on a fix. For the latest updates, please refer to the parent post tracking this issue.

Thanks,

Harshika