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ChrissyE21
Participant
November 25, 2020
Answered

Publish Online Document Not Found

  • November 25, 2020
  • 26 replies
  • 9481 views

Sent out a docment to a team using Publish Online. Now it I'm getting a Document Not Found web page. I then went to check all my other Publish online documents and have the same error. HELP! Deadline to send this out is today.  

    This topic has been closed for replies.
    Correct answer Srishti_Bali

    Hi all,

     

    Sorry about the inconvenience caused due to this outage. Our services are up and running again. Please feel free to reach out if you run into any other questions or issues in the future, we'd be happy to help.

     

    Regards,

    Srishti

    26 replies

    Show previous replies
    E
    Erik5EDB
    Participant
    November 25, 2020

    I too am having this issue!  Had a lot of fun Thanksgiving items up too:(. The website does not report any outages?

    Dotoki2
    Dotoki2
    Inspiring
    November 25, 2020

    Only Behance, Portfolio, Spark and XD

    https://status.adobe.com/all_cloud#

    S
    Sylvain5C70
    Participant
    November 25, 2020

    Same here, presentation to the client tomorrow. Finger crossed !

    L
    Louis5ECF
    Participating Frequently
    November 25, 2020

    Oh lucky you! mine was expected 40min. ago...

    Dotoki2
    Dotoki2
    Inspiring
    November 25, 2020

    There seems to be some temporary problem with the servers.

    J
    John5C1D
    Participant
    November 25, 2020

    I've got the same problem. I can't publish a new document either - It was working fine this morning

    A
    Admirable_helper16B8
    Participant
    November 25, 2020

    Same here. It was still working this morning. The upload prompts with a warning that I should check MY internet connection. Rather cheeky.

    L
    Leona5F94
    Participant
    November 25, 2020

    yes same here. I sent out a newsletter with a link to my published doc and it says Doument not Found. 

    When I try to publish online now it says "You cannot use this feature right now. please check your network connectivity."

    I am on InDesign 16 and 2 days ago I upgraded to macOS Big Sur. This problem started then. Publish online did not work at all and in fact the program just quit every time. I had to ask a colleague to publish my doc from their mac which is still Catalina.

    T
    TMJU
    Participant
    November 25, 2020

    Bonjour,

    Je n'arrive plus depuis 1/2 heure à publier avec "Publich Online" sur Indd. J'ai publié plusieurs fois depuis ce matin et maintenant j'ai le message suivant : "Vous ne pouvez pas utiliser cette fonctionnalité pour le moment. veuillez vérifiier votre connectivité réseau".

    Hors, mon réseau fonctionne parfaitement bien. Adobe rencontre peut-être un problème en ce moment ?

    Pouvez-vous me renseigner ou m'aider sur ce problème.

     

    Merci

    Pascal

    S
    Sylvain5C70
    Participant
    November 25, 2020

    Bonjour,
    Mêmes soucis de mon côté l'option Publish online inaccessible. Projet à présenter demain au client j'espère que ce sera résolu. J'ai l'impression que ce sont les serveurs Adobe qui ont un souci et non nos réseaux.
    Sylvain

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