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gabrielr95518774
Participant
June 11, 2018
Question

Publish Online Error # 14

  • June 11, 2018
  • 13 replies
  • 2084 views

SOOOO FRUSTRATING!!!!

So I keep getting this error when I use the "Publish Online" tool, It looks like its working and then errors out with error #14 -  which when you up look that error( which I have- MANY TIMES) it says "Server temporarily unavailable. Try again after some time." ...... OK got it. I try again and I've been getting the same error for the past 3 weeks!!!

SOMEONE PLEASE HELP!!! I'M GOING CRAZY TRYING TO FIGURE THIS OUT!!!!

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      13 replies

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      davids29512326
      Inspiring
      May 8, 2023

      I'm getting this now. 

      D
      davids29512326
      Inspiring
      July 26, 2023

      I am getting this again. Last Quarter I got the same error. I agree it is sooo frustrating. 

      H
      housec7723001
      Participant
      October 11, 2023

      I'm getting it now

      Srishti_Bali
      Srishti_Bali
      Legend
      July 19, 2018

      Hi Gabriel,

      We are very sorry to hear about this. I would request you to please try steps mentioned here: Upload error while publishing InDesign document and share results.

      Regards,

      Srishti

      D
      davids29512326
      Inspiring
      May 8, 2023

      The link is no longer valid. Can you please post the steps again? I know it  is five years later but I am having the same issue.

       

      Diane Burns
      Diane Burns
      Inspiring
      June 13, 2018

      Well, one of the most common fixes for any Publish Online error is to log out of your CC app (not InDesign, but the Creative Cloud app), then sign back in. Can you try this and let us know the result?

      Also, did this ever work for you? Are you behind a firewall by chance?

      G
      gabrielr95518774Author
      Participant
      September 21, 2018

      I tried all of those things and it still doesn't work.... Any other suggestions??

      Diane Burns
      Diane Burns
      Inspiring
      September 21, 2018

      Are you behind any kind of firewall?

      Also, were you ever able to publish a document from the system in question?

      Thanks

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