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isaransome
Participant
June 4, 2013
Answered

Question: Error Code 4 InDesign CS6

  • June 4, 2013
  • 13 replies
  • 79563 views

How do I open an indesign CS6 file as a copy in attempts to retrieve the error code 4 message I am receiving? Right clicking does not give the option to open as a copy.

This topic has been closed for replies.
Correct answer Barthvader

This worked for me:

quit InDesign

goto: ~/library/caches/

and delete this folder: 'Adobe InDesign'

This folder wil be recreated when you open InDesign.


Open the apparently corrupt (error 4) file. In my case it opened without problems. :-)

13 replies

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B
BarthvaderCorrect answer
Participant
November 19, 2014

This worked for me:

quit InDesign

goto: ~/library/caches/

and delete this folder: 'Adobe InDesign'

This folder wil be recreated when you open InDesign.


Open the apparently corrupt (error 4) file. In my case it opened without problems. :-)

    D
    david_blossoms
    Participant
    December 21, 2017

    It worked!

    Thanks!

    B
    Barbara_Fifer
    Participant
    September 5, 2013

    Ran into this problem on 8-4-13. I "logged off" my iMac, logged back on, and while it rebooted, InDesign6 splash showed up, along with name of my Error Code 4 file. When the reboot completed, InDesign was open but the file wasn't. It opened nicely, though, and seems stable. Whatever happened, the file also was slimmed from 7.5 MB to 5.5 MB, so something nasty was removed.

      A
      Anonymous
      December 6, 2013

      Adobe Indesign CS6 has issues, Adobe says not but only reaffirms with posts like this.  We still have a problem here with Indesign and students opening files and getting an error code 4 or error code 5.  Quit Indesign and open it again and the files are fine.   If you keep trying opening and closing the files it eventually happens again with the error.

      Like the lockfile gets corrupt and Indesign caches the problem or something.  Not sure.

      Here is a video I found showing the issue.

      http://youtu.be/vYp2_QxM3wc

      Here is my original posting with Adobe blaming us:

      http://forums.adobe.com/thread/1168914

        Peter Spier
        Community Expert
        Peter SpierCommunity Expert
        Community Expert
        December 6, 2013

        That wasn't "Adobe" suggesting there's a configuration problem in the other thread, it was me, and I stand by that. Yes, there are some users who seem to have this problem, but it is a VERY small percentage of users. Are you working across a network?

        Peter Spier
        Community Expert
        Peter SpierCommunity Expert
        Community Expert
        June 4, 2013

        File > Open... and click the As a Copy radio button in the lower left of the dialog.

        Probably won't help, though. Error Code 4 usually means the file is toast. Do you have a backup?

          M
          Marina at Distillery
          Participating Frequently
          October 27, 2014

          This totally helped with a CC2014 InDesign file! The first time it crashed InD, but the second time it open the file.

          Thanks!

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