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tab7778
Participant
October 26, 2025
Question

Re: CC Libraries window freezes and are unresponsive

  • October 26, 2025
  • 1 reply
  • 51 views

I have all updates for the apps installed. When using indesign--where i constantly use the libraries--it freezes constantly and I have to quit indd & restart it for it to come back. all other parts of the program work fine. it's only the libraries that freezes.

 

    1 reply

    A
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    October 27, 2025

    Hello @tab7778,

    Thanks for reaching out. Would you mind trying the following steps and checking if it helps:

     

    • Close all Adobe applications
    • Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/3JssG4u)
    • Reinstall the Creative Cloud Desktop application (https://adobe.ly/4o6TrdH)
    • Relaunch InDesign

     

    If the problem persists, kindly try running InDesign under a different administrator account (Windows / macOS) and share your observations.

     

    Looking forward to hearing from you.

    Anubhav

    SPL72
    SPL72
    Participating Frequently
    November 19, 2025

    THis DOES NOT work.....stop providing cookie cutter solutions.

     

    Libraries are FREEZING constantly and are UNUSABLE....!!!!    Please do something about it

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