Re: CC Libraries window freezes and are unresponsive

Forum|Forum|8 months ago
October 26, 2025
2 replies
150 views

I have all updates for the apps installed. When using indesign--where i constantly use the libraries--it freezes constantly and I have to quit indd & restart it for it to come back. all other parts of the program work fine. it's only the libraries that freezes.

D

DAW Creative

Participating Frequently

One tip I would try and it seems to work for me, is to have a blank document open all the time in a tab.

Maybe the freeze occurs if InDesign is active but no documents are open.

This would mean it only occurs on a Mac as you can have apps active but it will not quit when you close a document.

Anubhav M

Community Manager

Hello @tab7778,

Thanks for reaching out. Would you mind trying the following steps and checking if it helps:

Close all Adobe applications
Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/3JssG4u)
Reinstall the Creative Cloud Desktop application (https://adobe.ly/4o6TrdH)
Relaunch InDesign

If the problem persists, kindly try running InDesign under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

SPL72

Participating Frequently

THis DOES NOT work.....stop providing cookie cutter solutions.

Libraries are FREEZING constantly and are UNUSABLE....!!!! Please do something about it

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