Skip to main content
Participant
November 14, 2018
Question

Re: InDesign running slow. Spinning ball constantly appearing.

  • November 14, 2018
  • 1 reply
  • 2389 views

I was having the same problem. 6 page document in Indesign with some Illustrator maps (fairly detailed). Every zoom, clicking on a text box, etc and... spinning ball. Read through here and saw someone say "the only solution I found was working offline, but that's impractical." At first, I thought he meant off his network. Then I thought perhaps he means disconnect from the internet. So, out of curiosity I turned off my WiFi. OMG! Not one spinning ball, no matter how fast I moved or what I did. This clearly tells me that something is going on with Adobe CC or some Adobe task that is connected online. I am SO HAPPY! What should have taken me an hour was taking me 3 hours. Thanks for suggesting going offline! Oh, and Adobe, please figure this out. You guys are smart and create AMAZING software, so let us know how to solve this problem without having to go "offline". Or update your software to fix this please. Thanks, James

    This topic has been closed for replies.

    1 reply

    Sensuum
    Known Participant
    November 14, 2018

    Exactly same trouble here!

    Participating Frequently
    November 14, 2018

    Just turn off the 'control' and 'properties' panel it speeds up everything.

    New features are broken and need fixing.

    Srishti_Bali
    Legend
    November 15, 2018

    Hi All,

    We have fixed the performance issue in our latest release InDesign CC2019.0.1. I would recommend you to upgrade to the latest version as it is more robust.

    Let me know if you still face an issue.

    Regards,

    Srishti