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Furtado Sullivan
Participant
November 5, 2023
Question

Recurrent Indesign crashing . Programme doesn't start

  • November 5, 2023
  • 2 replies
  • 95 views

Indesign 19.00

macOS 13.2.1 (22D68)

Since i installed the latest version of Indesign the programme opens once or twice with no issues and then stops working all together (as it doesn't even start). I then uninstall, reinstall the software and it works again. This has happended as a cycle and in the last week I have instanlled and uninstalled the software at least 5 times. 

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2 replies

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
November 5, 2023

For starters, you have a very old version of Ventura! Earlier versions will definitely NOT work successfully with InDesign 19.0

 

My version is Ventura 13.6.1.

 

If that is not sufficient, when installing a major new version, it's often helpful to restore your InDesign preferences and caches. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 5, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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