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Participant
October 31, 2025
質問

Reference Code 224 Error

  • October 31, 2025
  • 返信数 1.
  • 624 ビュー

Hi,

 

I keep getting the attached error when opening InDesign. Can you please help to provide a solution. I've tried uninstalling and re-installing several times but keep getting the same error.

返信数 1

leo.r
Community Expert
leo.rCommunity Expert
Community Expert
October 31, 2025

What are your InDesign and Windows versions, as well as your machine specs?

 

Also, try these general troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

If all fails, try the suggested routine to contact support and reference the error number.

leo.r
Community Expert
leo.rCommunity Expert
Community Expert
October 31, 2025

I also found this discussion of the error 224 (albeit with Photoshop, but this error seems to indicate the same issue across all products):

https://www.reddit.com/r/photoshop/comments/1jwbs8x/i_get_a_code_224_and_cant_use_photoshop_with_any/#:~:text=johngpt5,OP%20%E2%80%A2%207mo%20ago

 

Scroll to the bottom for the solution of that user: "so I found a fix basically I made a new administrator user and now it works".

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