Reference Code 224 Error

Forum|Forum|11 months ago
October 31, 2025
2 replies
973 views

Hi,

I keep getting the attached error when opening InDesign. Can you please help to provide a solution. I've tried uninstalling and re-installing several times but keep getting the same error.

leo.r

Community Expert

What are your InDesign and Windows versions, as well as your machine specs?

Also, try these general troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

If all fails, try the suggested routine to contact support and reference the error number.

leo.r

Community Expert

I also found this discussion of the error 224 (albeit with Photoshop, but this error seems to indicate the same issue across all products):

https://www.reddit.com/r/photoshop/comments/1jwbs8x/i_get_a_code_224_and_cant_use_photoshop_with_any/#:~:text=johngpt5,OP%20%E2%80%A2%207mo%20ago

Scroll to the bottom for the solution of that user: "so I found a fix basically I made a new administrator user and now it works".

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