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Olivia24721448scud
Participant
July 25, 2022
Question

Relinking of files is either crashing or taking hours to complete

  • July 25, 2022
  • 4 replies
  • 1509 views

Hello, I am attempting to link and relink files into InDesign and the program is continuing to crash. The files are all below 2.5 MB and its happening to multiple files so I don't think its the files themselves. Is there a work around?? 

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4 replies

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Community Expert
Eugene TysonCommunity Expert
Community Expert
July 26, 2022

What type of files are you relinking? Are they the same files across multiple InDesign files?

Have you tried anything to resolve the issue? Have you tried resaving the files and relinking them?
Are you using cloud storage, dropbox, one drive or any other cloud storage system where the files are located?

 

O
Olivia24721448scudAuthor
Participant
July 26, 2022

I've tried resaving the PDF files multiple times - does not make a difference. I have tried saving the file as IDML format, but I am unable to open that saved file with InDesign crashing.  I have tried moving the files from my companies drive to my desktop - did not make a difference. 

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
July 26, 2022

So the PDFs are not importing correctly.

Try Show Options when placing the PDF and toggling some of the options.

It might be the PDF were not saved with correct page information, such as Bleed/Trim/Crops

 

Bill Silbert
Community Expert
Bill SilbertCommunity Expert
Community Expert
July 26, 2022

Are you importing from a network? If so try downloading the images to your hard drive and then import them locally.

Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
July 25, 2022
  1. What file type do you want to link/relink?
  2. What file type was the previous linked file?
  3. Where do you find the files? Locally, on a remote server or dropbox?
Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
July 25, 2022

Hi @Olivia24721448scud ,

 

We're so sorry to hear about the trouble. Is this happening on the latest build of InDesign which is 17.3? If yes, please try the suggestions shared here https://community.adobe.com/t5/indesign-discussions/indesign-2022-crashing-when-placing-any-image-or-relinking-file/m-p/12830695/thread-id/470422#M470450 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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