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Participant
June 21, 2025
Question

Repair indd

  • June 21, 2025
  • 1 reply
  • 177 views

Hello. An error occurred on the SSD drive, which caused the disk to format. I managed to restore the original file, but the program reported that it was corrupted. The download button was not available on Adobe's servers, so I turned to the community for help. I would really appreciate it if you could restore the file to at least 60% of its original size.

The file is larger than the specified maximum, and I have attached it to Google Drive.

 

https://drive.google.com/drive/folders/1J3N4AKuUzrjfbXLAVg8j7MzMsPFLKT7C

1 reply

Abhishek Rao
Community Manager
Community Manager
June 24, 2025

Hello @zhrv,

 

Thank you for sharing the file with us. Despite attempting to recover from the file, regrettably, there was nothing left to salvage. We understand this may not be the ideal outcome, and we apologize for any inconvenience caused.

 

Could you confirm if the file was saved on a network, removable drive, or a cloud-synced folder like Google Drive or Dropbox? Storing files in such locations can sometimes lead to corruption issues. To prevent this from happening in the future, we recommend saving your work locally first and then manually copying it to your desired backup location.

 

Additionally, were you experiencing crashes in InDesign when this issue occurred? If so, we suggest trying the troubleshooting steps outlined in this help article (https://helpx.adobe.com/indesign/kb/crash-on-launch.html
) to see if it resolves the problem.

 

To avoid similar situations in the future, we advise saving multiple copies of your active work locally or saving them as cloud documents.

Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help.

 

Thanks,

Abhishek

BobLevine
Community Expert
Community Expert
June 24, 2025

I respectfully disagree on saving to cloud services. Those files are saved locally and then they are synced to the cloud. Additionally by doing so, versions are maintained and in the case of Dropbox or OneDrive (that I know of) you can recover a prior version of the file even if you overwrite or delete it.