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paulo24954977td4t
Participant
October 10, 2024
Answered

Replace Text & Strikethrough Tools Unresponsive in InDesign Review on Safari 18.0.1

  • October 10, 2024
  • 2 replies
  • 353 views

I'm experiencing issues with both the "Replace Text" and "Strikethrough Text" tools in InDesign Review when accessing it via Safari 18.0.1. I’m unable to select text in my online review document to use either tool, which is preventing me from making necessary changes. Everything else seems to be working fine, but these tools are unresponsive.

Has anyone else encountered this issue? Could this be a bug with Safari 18.0.1, or is there a workaround that I can use to enable text selection for these tools in the review panel?

Any help or guidance would be greatly appreciated!

Thanks in advance for your assistance!

 

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This topic has been closed for replies.
Correct answer paulo24954977td4t

Hi Abhishek,

Thank you for your response and suggestions! I was able to solve the issue by disabling "Enable content blockers" in Safari. Here’s how I did it:

  1. In Safari, go to Settings for assets.adobe.com.
  2. Uncheck Enable content blockers.

After doing this, both the "Replace Text" and "Strikethrough Text" tools started working correctly in InDesign Review. It seems the content blockers were interfering with the functionality.

Thanks again for your help, and I hope this solution is helpful for others facing the same issue!

Best regards,
Paulo

2 replies

T
Tori272595119243
Participant
October 17, 2024

I am also facing this problem. When I first opened the Asset reviewer, all assets were zoomed in 250%. While I fixed that, I don't have icons for strikethrough, can't comment to specific lines, and can't tag others (although the @ symbol to tag cocreators with is still present). I attempted to allow pop-ups/intrusive comments on all Adobe sites via Chrome. 

Running Sequoia 15.0.1 (started seeing issues after that update)
Chrome Version 129.0.6668.100 (Official Build) (arm64)

 

 

 

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
October 10, 2024

Hi @paulo24954977td4t,

 

I'm sorry to hear you're facing issues with the "Replace Text" and "Strikethrough Text" tools in InDesign Review on Safari. I understand how frustrating that can be, especially when it's preventing you from making important changes.

 

Could you please let us know which version of InDesign you're currently using and the details of your operating system?

 

As for the issue, this could potentially be related to Safari 18.0.1's compatibility. Please try the following and update us: 

1. Clear your browser cache and restart Safari.

2. Try accessing the review in a different browser, such as Chrome or Firefox, to see if the tools work there.

3. Update Safari or revert to a previous stable version if possible.

 

Let us know if this helps, or feel free to share more details, and we’ll do our best to assist!

 

Best,
Abhishek Rao

P
paulo24954977td4tAuthorCorrect answer
Participant
October 10, 2024

Hi Abhishek,

Thank you for your response and suggestions! I was able to solve the issue by disabling "Enable content blockers" in Safari. Here’s how I did it:

  1. In Safari, go to Settings for assets.adobe.com.
  2. Uncheck Enable content blockers.

After doing this, both the "Replace Text" and "Strikethrough Text" tools started working correctly in InDesign Review. It seems the content blockers were interfering with the functionality.

Thanks again for your help, and I hope this solution is helpful for others facing the same issue!

Best regards,
Paulo

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    October 10, 2024

    Hi @paulo24954977td4t,

     

    Thank you so much for sharing your solution! I'm glad to hear that disabling the "Enable content blockers" option in Safari resolved the issue with the "Replace Text" and "Strikethrough Text" tools. This insight will definitely be helpful for others facing similar challenges.

     

    If you have any more questions or need further assistance in the future, feel free to reach out. Your feedback is invaluable!

     

    Best,
    Abhishek Rao

     

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