Review Link error 'Failed to export the PDF file'

Question

I have a 67-page document that I am trying to create a review link for, however I keep getting the below error when I try to share for review.

I have tried closing down both Id and CC and restarting, as well as saving the file under a different name. There are no errors on my preflight.

To clarify, I'm not trying to export as a PDF at this time, just create a review link of the file.

Any ideas?

Eugene Tyson · Answer

What gets published for review is the PDF.

So it needs to export it.

Can you export the PDF normally?
If you are getting the same error - export 50% of the pages (1-30) and then if that works try 31-67 - for example.

Whatever side it fails on is the side that has the error.

Keep dividing the document in half until you find the problematic page(s).

Sign up