Skip to main content
Anonymous
Dec 14, 2025 5:54 PM UTC
Question

Review Link not updating

Its really frustrating that one of the core feature of Indesign review link is not working . When ever I update the existing link it throws up failing error of artificate. It doesn't makes sense to suffer with such issue when we pay a premium to adobe. Dear adobe team please fix this as I have to mert deadlines.

    8 replies

    bren87
    Inspiring
    Jan 5, 2026 3:49 PM UTC

    I also consistently have this problem.  The Review link either lags ad infinitum or says "could not update the artifact" after a very long wait.  I have found that closing out of the browser sometimes helps, but sometimes it just won't update.  I have to remember to return to the file several hours later to ensure the update is pushed which is disruptive to my workflow process.  

    Translate
    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Jan 5, 2026 4:20 PM UTC

    Hello @brenbrenbren,

    I'm sorry to hear you're also having trouble with this. Could you try using a different web browser or opening the link in an incognito window to see if it helps?

    Looking forward to hearing from you.

    Anubhav

    Translate
    bren87
    Inspiring
    Jan 5, 2026 4:53 PM UTC

    Incognito browser does display the most recently updated version.  However, there's no indication within InDesign that the file has been updated.  It just "spins" forever, indicating that it's still trying to push the update.  I will note to try incognito browser the next time it "spins" forever.  Thanks!

    Translate
    Mike Witherell
    Community Expert
    Mike WitherellCommunity Expert
    Community Expert
    Dec 15, 2025 2:56 PM UTC

    Hello IAA,

    Have you tried any of these 5 remedies outlined on this helpx page?

    https://helpx.adobe.com/indesign/kb/resolve-share-for-review.html

     

    You will also see a link to this in the compendium of troubleshooting page.

    Translate
    Mike Witherell
      Anonymous
      Dec 15, 2025 5:02 PM UTC

      I tried all but issue still existing. Very weird and frustrating. I dont know why Adobe charging premium when they cant fix such a core function 

      Translate
        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        Dec 16, 2025 1:32 PM UTC

        Hello @45842500,

        I'm sorry to hear about your experience. Could you share a link to one of the files you're having this trouble with, along with a small screen recording of your exact workflow and the problem, so we can check this with the team?

        Looking forward to hearing from you.

        Anubhav

        Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices