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Simondivi
Participant
January 30, 2026
Question

Roboto Fonts Not Recognized in InDesign After Creative Cloud Installation Error

  • January 30, 2026
  • 5 replies
  • 102 views

After installing the ROBOTO fonts, I received an error message from Creative Cloud and then all Roboto fonts generated errors. Now when I open any Indesign file, all Roboto fonts are not recognized.

    5 replies

    HARSHIKA_VERMA
    Community Manager
    Community Manager
    February 4, 2026

    Hi Simondivi,

    Hope you’re doing well!

    Thank you for reaching out and reporting the issue. We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to share the details requested by our expert to help you further. 

    Please also share if you’re experiencing the issue with other Adobe apps as well, or just InDesign.

     

    We will try our best to help you.

     

    Thanks,

    Harshika

    Barb Binder
    Community Expert
    Community Expert
    February 1, 2026

    We saw something similar last week when the user had the same font installed from a different vendor (as per ​@Brad @ Roaring Mouse’s question). Roboto is available from Google, DaFont, FontSquirrel so one of those may be causing the conflict. 

    When you go looking for other versions, it’s also important to note that fonts can be installed in a variety of folders. We can give you more info on where to look if you let us know your OS.

    ~Barb at Rocky Mountain Training
    Participating Frequently
    February 1, 2026

    Are you on Windows? If yes, have a look at this topic (make sure to read all replies): 

     

    Participating Frequently
    February 1, 2026

    Or are you on Mac and have recieved an InDD file from someone working on Windows? Look at the same topic.

    Brad @ Roaring Mouse
    Community Expert
    Community Expert
    February 1, 2026

    Did you install the fonts from somewhere other than Adobe Fonts previously?

    Community Expert
    February 1, 2026

    What was the error? Did you try reinstalling the font? What is the OS version? Provide these details so that someone can provide you with better ideas to try.

    -Manan