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Participant
November 8, 2022
Question

Rotten updates

  • November 8, 2022
  • 1 reply
  • 88 views

Is no one concentrating at Adobe? I have problems with both Illustrator and Indesign.
Anything I click on in the multiple options, I have to click then click quickly a second time and when I try to save to PDF in the way I always have it won't even let me click on it, I have to export to make it work.

Illustrator won't let me save to my computer backup files, it insists I save to the Cloud. Come on check things before you hand them out, your better than this.

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1 reply

Community Expert
November 8, 2022

Hello - you are not speaking with Adobe staff this is a forum for users just like yourself, we are just users of the software.

 

Below is a list of things you can try to help you resolve your issues - the very last one is how you report bugs/feature requests.

 

I hope the below information resovles your issues.

 

Thanks

 

 

If the software updated there will have been changes.

 

You can install previous versions of the software and turn off auto updates

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=(Select%20the%20icon%20in%20your,to%20install%2C%20and%20select%20Install.

 

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Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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Report bugs or make a feature request

https://www.adobe.com/products/wishform.html