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baviles
baviles
Participant
October 30, 2019
Answered

Sample Buttons And Forms window not appearing

  • October 30, 2019
  • 4 replies
  • 6064 views

im trying to create an Interactive PDF form and the Sample Buttons And Forms option in the Buttons and Forms window doesn't appear when I click on it. anyone know why this is? im on a 2019 iMac running Mojave and the latest version of InD CC if that helps. thanks

This topic has been closed for replies.
Correct answer Laubender

Hi baviles,

the Sample Buttons and Forms is a simple InDesign library file that should be created while installing InDesign.

 

The name of that library file is ButtonLibrary.indl. Currently I cannot check with a Mac OS X system, but on Windows 10 the position of that file in the file system is: Adobe InDesign CC 2019/Presets/button library/ButtonLibrary.indl

 

On Mac OS X it should be inside the application package of InDesign.

 

If you'll find it there you could drag out a duplicate of the file to your desktop and access that library file with File > Open from InDesign.

 

Regards,
Uwe Laubender

( ACP )

 

4 replies

Joyful_Glitter5EF0
Joyful_Glitter5EF0
Participant
September 27, 2020

This issue just happened to me. I fixed it by uninstalling and reinstalling InDesign.

L
Community Expert
LaubenderCommunity ExpertCorrect answer
Community Expert
October 30, 2019

Hi baviles,

the Sample Buttons and Forms is a simple InDesign library file that should be created while installing InDesign.

 

The name of that library file is ButtonLibrary.indl. Currently I cannot check with a Mac OS X system, but on Windows 10 the position of that file in the file system is: Adobe InDesign CC 2019/Presets/button library/ButtonLibrary.indl

 

On Mac OS X it should be inside the application package of InDesign.

 

If you'll find it there you could drag out a duplicate of the file to your desktop and access that library file with File > Open from InDesign.

 

Regards,
Uwe Laubender

( ACP )

 

    baviles
    bavilesAuthor
    Participant
    November 18, 2019

    hi laubender,

     

    opening the ButtonLibrary.indl file worked! im not sure if this was fixed when i updated to InDesign 2020, but copying the file to the desktop and opening it from there caused the panel to finally pop up. thank you for your suggestion!

     

    also, for anyone else with this issue on macOS, the ButtonLibrary.indl file should be located in Applications/Presets/Button Library .

     

    thanks again!

      baviles
      bavilesAuthor
      Participant
      October 30, 2019

      sorry i should clarify, when i click on the Sample Buttons and forms option, the window for it doesn't appear. i keep clicking on it and nothing pops up.

        Derek Cross
        Community Expert
        Derek CrossCommunity Expert
        Community Expert
        October 30, 2019

        Maybe reset your InDesign preferences (or create your own buttons).

        baviles
        bavilesAuthor
        Participant
        October 30, 2019

        tried resetting my preferences. no luck. guess i have to make my own buttons

        Derek Cross
        Community Expert
        Derek CrossCommunity Expert
        Community Expert
        October 30, 2019

        You can't successfully use multi-state buttons on Interactive PDFs, just use simple hyperlinks.

          K
          Ken5C69
          Participant
          October 18, 2020

          I don't see that your answer relates to the question as  I am having the same problem in 2020 although I did not in 2019.  But I have to why you say that you can't use multistate buttons on interactive PDF?  Isn't that what they are for?  I have used checkboxes, radio buttons and other many times up to an including Indesign 2020.  I just can't get the damn sample screen to open anymore since my upgrade to 2020.

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