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Ryan23809599gtv5
Participant
June 23, 2025
Question

"Save as" frozen and not working

  • June 23, 2025
  • 1 reply
  • 571 views

Whenever I try and save as my work to my laptop is freezes and I cant close the application unless I close it in task manager. It is version 20.4 InDesign on a windows laptop. It fixed itself for a couple days and now its not working again.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
June 23, 2025

Hello @Ryan23809599gtv5,

Could you try running InDesign under Safe Mode (Windows / macOS) and under a a different administrator account (Windows / macOS) and checking if it helps?
Also, check if InDesign behaves this way with specific files, or when saving to a particular folder location, and share your observations.

Looking forward to hearing from you.
Anubhav

R
Ryan23809599gtv5Author
Participant
June 23, 2025

I tried running it under safe mode and it didnt help. As soon I as click save as for any fine it freezes and displays the same thing in the screenshot I attached. The whole applicaation freezes.

 

    I
    Ivo30983178ulzo
    Participant
    June 24, 2025

    I have the same problem. Have you solved it somehow?

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