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November 16, 2016
Question

Selection Tool is painfully slow using trackpad in InDesign

  • November 16, 2016
  • 2 replies
  • 1203 views

I'm running the latest 2017 version of InDesign on Mac Sierra OS (though I think the problem cropped up on 2016 version too) on a MacBook Pro.

In short, my trackpad/selection tool/text tool drags really slowly when on the pasteboard, to the point where it is actively slowing down my workflow and causing jobs to take far longer than they should.

I don't think it's a trackpad problem as it works fine in every other application, in Finder, in browsers etc.

In InDesign it returns to its normal speed when I am off the pasteboard (for instance, accessing panels or the toolbar, it reverts to how it should be) but on the pasteboard/working on a document, it's dreadful! I've trashed preferences, restarted etc.

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    2 replies

    Monica Singh
    Adobe Employee
    Adobe Employee
    November 17, 2016

    Hi ED,

    Can You please follow the workaround related to turning Off the preferences mentioned at InDesign CC 2017 slow

    InDesign CC 2017 slow​ If that does not work please share your file with me, i need to investigate further.

    You can share with me at monsingh@adobe.com

    Thanks in Advnace.

    Regards,

    Monica Singh

    InDesign Team

    Mike Witherell
    Community Expert
    Community Expert
    November 16, 2016

    What happens if you are using a mouse?

    Mike Witherell
    ed73Author
    Participating Frequently
    November 17, 2016

    Hi Michael, I'd never tried it with a mouse but having just attached my old Magic Mouse, it's exactly the same problem using a mouse as the trackpad.

    ed73Author
    Participating Frequently
    March 3, 2017

    Just in case it helps anyone, I appear to have located my problem and it seems a bit obvious now.

    It was lag when using a second monitor. If InDesign was open in my bigger screen attached via HDMI, it lagged.

    If I dropped it back over onto my laptop screen, the lag was gone.

    Any experiences of second-screen lag for anyone...?!