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swampsketcher
Inspiring
January 19, 2024
Answered

Share for Review Commenting Down

Can't see any comments or load in new ones. Seems like this is an issue across all my files and all of a sudden. Anyone else having this problem?

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    swampsketcherCorrect answer
    Inspiring
    January 22, 2024

    Someone else posted on this forum at the same time - it seemed to be down (not just locally) for ~30 minutes. It resolved itself without any of the restarting, etc. that I've had to do in the past. Something with Adobe's server probably

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    3 replies

    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    January 21, 2024

    And before you get into the troubleshootng rigmarole - you could try signing out of creative cloud 

    Online

    From the Desktop App

    And go to InDesign>Help and ensure you're logged out

     

    Clear your internet cache

     

    Restart

     

    Then login 

    Online
    Desktop App
    InDesign - > Help and ensure you're logged in

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    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    January 21, 2024

    Haven't seen too many reports like this recently - so it might be locaised.

     

    https://helpx.adobe.com/ie/indesign/kb/resolve-share-for-review.html

     

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    swampsketcherAuthorCorrect answer
    Inspiring
    January 22, 2024

    Someone else posted on this forum at the same time - it seemed to be down (not just locally) for ~30 minutes. It resolved itself without any of the restarting, etc. that I've had to do in the past. Something with Adobe's server probably

    Translate
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