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Inspiring
January 19, 2024
Answered

Share for Review Commenting Down

Can't see any comments or load in new ones. Seems like this is an issue across all my files and all of a sudden. Anyone else having this problem?

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swampsketcherCorrect answer
Inspiring
January 22, 2024

Someone else posted on this forum at the same time - it seemed to be down (not just locally) for ~30 minutes. It resolved itself without any of the restarting, etc. that I've had to do in the past. Something with Adobe's server probably

3 replies

Community Expert
January 21, 2024

And before you get into the troubleshootng rigmarole - you could try signing out of creative cloud 

Online

From the Desktop App

And go to InDesign>Help and ensure you're logged out

 

Clear your internet cache

 

Restart

 

Then login 

Online
Desktop App
InDesign - > Help and ensure you're logged in

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Community Expert
January 21, 2024

Haven't seen too many reports like this recently - so it might be locaised.

 

https://helpx.adobe.com/ie/indesign/kb/resolve-share-for-review.html

 

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swampsketcherAuthorCorrect answer
Inspiring
January 22, 2024

Someone else posted on this forum at the same time - it seemed to be down (not just locally) for ~30 minutes. It resolved itself without any of the restarting, etc. that I've had to do in the past. Something with Adobe's server probably

Translate