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Inspiring
January 19, 2024
Answered

Share for Review Commenting Down

  • January 19, 2024
  • 2 replies
  • 201 views

Can't see any comments or load in new ones. Seems like this is an issue across all my files and all of a sudden. Anyone else having this problem?

This topic has been closed for replies.
Correct answer swampsketcher

Someone else posted on this forum at the same time - it seemed to be down (not just locally) for ~30 minutes. It resolved itself without any of the restarting, etc. that I've had to do in the past. Something with Adobe's server probably

2 replies

Community Expert
January 21, 2024

And before you get into the troubleshootng rigmarole - you could try signing out of creative cloud 

Online

From the Desktop App

And go to InDesign>Help and ensure you're logged out

 

Clear your internet cache

 

Restart

 

Then login 

Online
Desktop App
InDesign - > Help and ensure you're logged in

Community Expert
January 21, 2024

Haven't seen too many reports like this recently - so it might be locaised.

 

https://helpx.adobe.com/ie/indesign/kb/resolve-share-for-review.html

 

swampsketcherAuthorCorrect answer
Inspiring
January 22, 2024

Someone else posted on this forum at the same time - it seemed to be down (not just locally) for ~30 minutes. It resolved itself without any of the restarting, etc. that I've had to do in the past. Something with Adobe's server probably