Share For Review Mobile Issues

Question

Hey, since the recent update, I'm getting a lot of complaints from my writers that they can no longer proof from mobile, using the Share For Review links I send them. They can pinch to zoom, but they are unable to scroll around the page.

On iPhone the situation is even worse. Tapping the page icon at the bottom of the screen brings up a navigation system, however this frequently fails to update the page viewer. Tapping on the desired page in the navigation bar, will frequently see the selected page revert to the previous one when the user taps on the updated page in the viewer space.

Having tested it all myself on both Android and iPhone, I can confirm that the system is very broken from what it once was. I hope this is on your radar to fix as soon as possible. Thanks.

Abhishek Rao · Accepted Answer

Hi @chrischav14574321,

Thank you so much for the detailed reports and for testing across devices. I checked with our product team and this is a known issue with Share for Review on mobile. A bug has already been logged, and the team is actively working on a fix.

We truly understand the impact on your review workflow and appreciate your patience while this is being addressed. I'll make sure to keep you posted with any updates as soon as they are available.

Thanks again for flagging this!

Abhishek

Mike Witherell · Answer

By way of comparison, are they able to make comments from the desktop access? IOW, is it broken in both device uses, or just smartphones?

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