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Benoit93
Participant
October 21, 2021
Question

Share for review: Problem

  • October 21, 2021
  • 1 reply
  • 214 views
Hello, I am having a lot of problem with the share for review function.
I use it for catalog creation but I only have problems with it.
Indeed, I keep the link regularly and I have to re-invite everyone and I also lose all the corrections requested.
However, I work on it normally, without pluging or anything else installed. I propose my file for review and I continue to work on it and after some corrections, I want to update the link and it offers me to create a new link.
Can you help me ?

 

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1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
October 21, 2021

Hi there,

 

Sorry to hear about the trouble you are facing. Could you please share a few more details like:

  • OS and the exact version of InDesign
  • Is the issue related to a specific document or all?
  • Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • Do you save your document after making corrections with Save As to the same file name? If yes, then Share for review will give you to create a new link.
  • Are you using a personal or company Adobe account?

 

Also, I would request you to please visit this website (https://assets.adobe.com/links) and check if you are able to locate you are old share for review documents or not.

 

We are here to help. We just need more information.

 

Regards,

Anshul Saini

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Benoit93Author
Participant
October 22, 2021

Hi Anshul_Saini and thank,

I am working on an IMAC Verion 11.6 and Indesign 16.4. The problem is present on all files. I am working on a corporate server. I always save over it because, in fact, by saving Under, I lose the link with the existing file. If I share again for review, I lose all corrections, it's really not possible. The file is saved well and when I want to update, it offers me to create a new link. I found a solution by closing the file and Indesign, reopening it and I can update the link. It forces me to leave everything. I am using a business account. Thank you 

 

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
October 25, 2021

Thanks for sharing the detail. I'd recommend you to connect with our technical support team. The team here would be able to perform remote troubleshooting and assist you accordingly.

 

Regards,

Anshul Saini

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