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Rob Sollom
Rob Sollom
Participating Frequently
March 1, 2022
Question

SHIFT + ALT + CMD + P not working to package documents

  • March 1, 2022
  • 2 replies
  • 415 views

Hi folks,

 

I've recently run into an issue where the shortcut SHIFT + ALT + CMD + P is not working to package documents in InDesign. Does anyone have any thoughts? I've tried restarting the software, and going to Keyboard shortcuts to change it there but no luck. When I press SHIFT + ALT + CMD + P while in keyboard shortcuts, nothing happens, whereas with other key combinations it works fine. Seems odd.

 

Another issue is CMD + M doesn't work to minimise the application window when no documents are open (i.e. the start screen for ID). This isn't such an issue but is still a bit annoying.

 

Any ideas greatly appriciated.

 

Many thanks,

 

Rob

This topic has been closed for replies.

2 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
March 1, 2022

@Rob Sollom 

When keyboard shortcuts stop working, it is often because another application (sometimes a browser) has taken them over. Try rebooting and launch only InDesign and see if the shortcuts work. If you have applications that launch on startup, disable them.

 

A quick (mostly unrelated) question: Command is Mac and Alt is Windows. Can you confirm your OS?

 

Jane

    Rob Sollom
    Rob SollomAuthor
    Participating Frequently
    March 1, 2022

    Hi Jane. I restarted my Mac (OS Big Sur) and now the shortcut works again. I've opened up all the same programmes I had running when I got the issue but it still works... unless there was an app running I forgot about. If it happens again I'll check to see if I can identify an app that is overridding the shortcut.

     

    Thanks!

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      March 1, 2022

      You're welcome, @Rob Sollom , I'm glad it's working for you now. 😊 Chrome is one of the applications that's been reported to take over keyboard shortcuts, but there are others that are lesser known.

       

      Cheers,

      Jane

       

      John Mensinger
      Community Expert
      John MensingerCommunity Expert
      Community Expert
      March 1, 2022

      Have you tried resetting preferences?

        Rob Sollom
        Rob SollomAuthor
        Participating Frequently
        March 1, 2022

        Thanks John, I did try this but no luck. Restarting my computer seems to have done the trick

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