Participant

Question

Shift Key Not Typing in Lowercase When Caps Lock is On in InDesign

Forum|Forum|1 year ago
October 24, 2024
13 replies
735 views

"I am typing in all caps in InDesign. When I keep the Caps Lock on and try to type using the Shift key, it doesn’t type in lowercase. This problem only occurs in InDesign; it doesn’t happen in any other software."

Type

G

G. Danelon

Participating Frequently

I am a long-time InDesign user and I need to reinforce how much this bug/change damages daily productivity.

For years, pressing Shift while Caps Lock was active was the fastest way to type a quick lowercase letter. Imagine working on a massive catalog or a technical manual written entirely in uppercase, where only a few letters in acronyms need to be lowercase. In previous versions of InDesign, holding Shift for a split second saved an enormous amount of time.

In the current versions, this workflow is completely broken. The program now ignores the Shift key when Caps Lock is on. It is incredibly frustrating to constantly have to turn Caps Lock off, type the lowercase letter, and turn it back on, just to do something that a single keystroke used to solve.

This is not a minor detail—it is a massive step backward for professional editorial workflows. Please fix this regression and bring back the standard keyboard behavior.

Abhishek Rao

Community Manager

Hi @G. Danelon and everyone following this thread,

Thanks for sharing your feedback and highlighting the impact this behavior has on your workflow.

I wanted to confirm that a bug has already been logged for this issue, and the product team is actively working on a fix. I'll continue tracking the progress and will update this thread as soon as I have any new information to share.

Thank you for your patience and for helping us track this issue.

Abhishek

U

unique_person4993

Known Participant

I'm having the same issue, though I'm only working in english and so it's not the biggest deal to me, this bug should still be fixed, especially if it's effecting other languages in a way that matters more!

Abhishek Rao

Community Manager

Hi @unique_person4993,

Thanks for sharing the details. I'm checking this behavior with the product team.. I'll update you here once I have more information.

Thanks,

Abhishek

JR Boulay

Community Expert

@Bill Silbert & @jmlevy what you're describing is the behaviour on the Mac, on Windows it's different, the Caps Lock key reverses the case.
And indeed the Windows version of InDesign doesn't behave normally (since version 18 at least).

Acrobate du PDF, InDesigner et Photoshopographe

Peter Spier

Community Expert

Hmm.

@Bill Silbert & @jmlevy the behavior seems to have changed, though I don't know exactly when as I have a version gap between v8 and v16.

In CS6 (v8) holding Shift with Caps Lock on give lower case, in v16 and beyond it does not. Other programs in other programs caps lock seems to toggle the state with the Shift key.

Bill Silbert

Community Expert

By its very defintion the Cap Lock is supposed to prevent typing in lower case. I agree with jmlevy that I have never heard of being able to get lower case by using the shift key. As a matter of fact I wonder why you would keep the cap lock on at all when you don't want upper case. If you need upper and lower case isn't it more efficient to use the shift key only when you need an upper case character?

R

RAUF19896Author

Participant

I understand that keeping Caps Lock on while writing in English and using the Shift key to type lowercase letters is not appropriate. However, when writing in Gujarati, it is necessary to type with Caps Lock on, and for some characters, using Caps Lock along with the Shift key can create issues. This problem arises in some cases, but it does not occur in Illustrator or Photoshop.

jmlevy

Community Expert

Either I have missed an obvious thing since I started to use InDesign with version 2, either I don't understand what you mean, but according to me, if the Caps lock key is activated it has never been possible to get lowercase by holding down the shift key.

Peter Spier

Community Expert

Version of InDesign and OS? All documents? Only one? Only new? Only old?

Have you checked to be sure All Caps isn't activated?

R

RAUF19896Author

Participant

"The latest version of InDesign, and it is for Windows. This problem occurs in every document. However, when I type in Urdu, this problem does not occur. When I type in English, it does."

Robert at ID-Tasker

Legend

@RAUF19896

What font?

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