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lobbcreative
Participant
March 21, 2018
Answered

Shift Key Won't Constrain Proportions

  • March 21, 2018
  • 12 replies
  • 69793 views

That didn't work for me and I have the same problem in InDesign CC 2017 AND InDesign 2018. It was fine until I upgraded to CC2017 10.1.3. This is maddening. I have a big job to finish that's full of photos in circle frames. They have to be perfect circles and I can no longer create them.

I guess I could export and .idml, open that in a previous version where it DOES work, then when I'm done, export the document AGAIN as an idml so I can reopen it in CC 2018 to export a 3rd time for my client. Can't understand how Adobe can do the 'who me?' response as though it isn't their problem, which it so obviously is.

      Correct answer philipking

      MacOS 10.13.4

      InDesign 13.1

      I've just tested on a different login on the same machine and the key combinations work as expected, so there seems to be some conflict. I'll test further and report back.

      …

      OK, so I manually quit all my open apps and logged out of my user account and then back in again (not a full restart) and allowed all my usual system extensions to load, so my setup was normal apart from open apps. Then tested InDesign and it worked as normal, so it seems like it could be a conflict with another app. I haven't time to test more thoroughly now but I will keep an eye on it and report back if I discover anything useful.

      12 replies

      Show previous replies
      Srishti Bali
      Community Manager
      Srishti BaliCommunity Manager
      Community Manager
      March 21, 2018

      Hi lobbcreative,

      As per your query shift key is not scaling objects proportionally anymore. If yes, please try resetting preferences for InDesign: Set preferences in Adobe InDesign and let us know if that helps!

      Regards,

      Srishti

      Larry G. Schneider
      Community Expert
      Larry G. SchneiderCommunity Expert
      Community Expert
      March 21, 2018

      You might try the InDesign forum for help with that app.

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      March 21, 2018

      If the Shift key is not working, it's highly likely that another application (or its extensions or plug-ins) is interfering with InDesign's modifier keys.

      To test it, reboot your computer and open InDesign first before any other application. Observe whether the problem persists. Mostly likely, it will be fine. Then one-by-one open your applications to see which one is the culprit. Often it's a plug-in for your web browser or something like a virus detector.

        holleyw57301136
        holleyw57301136
        Participant
        April 11, 2019

        I have been new to CC 2019 for 3 weeks now (from 2015) and could never get the Shift key to constrain proportions in Indd. Thought it was something they changed, put somewhere else. Finally checked out this blog and rebooted as you suggested, opening up Indd first... and it worked. Not sure what the culprit is, yet. Thank you, thank you--I was going crazy!

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