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michaljanata
michaljanata
Inspiring
July 29, 2025
Question

Shortcut set cant be overwritten and saved

  • July 29, 2025
  • 1 reply
  • 490 views

I have just updated to 20.5 but there is still not fixed bug with new menu option and shortcut (View-Preview on CPU/GPU).
I'v been using Shift+E for my own action, but now I'm not able to overwrite it. Everytime I assign shortcut and restart, it is back to default. It cant be assigned to different item.

 

 

1 reply

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
July 29, 2025

Hi @michaljanata,

 

Thanks for sharing the details. Would you mind removing or changing the shortcut for Preview on CPU/GPU in the Keyboard Shortcuts dialog, save the set under a new name, and then assign Shift+E to your action. After that, restart InDesign and check if it sticks.

Could you also confirm which Windows OS you are using and let me know if creating a new shortcut set and reassigning works for you?

 

Looking forward to your update.

Abhishek 

michaljanata
michaljanataAuthor
Inspiring
July 29, 2025

hi @Abhishek Rao , unfortunately it doesn't work... I tried to make completely new fresh new set based on default, removed shortcut from Preview GPU, assigned to my desired item (panel menu Link-Edit Original), but it still resets after indesign restart

 

Windows 11 Pro
Version 24H2
OS build 26100.4770

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
July 31, 2025

Hi @michaljanata,

 

Thanks for giving that a shot and for confirming your OS details.

Can you try one more thing for me? Open InDesign through the Creative Cloud Desktop app, and before opening any document, go to the Keyboard Shortcuts panel. Create a new set based on the default. Then remove the Shift+E shortcut from the GPU Preview option under the View menu and assign it to your desired action. Once done, test if the new shortcut works. After that, close InDesign, reopen it, and check if the shortcut is still retained and working as expected.

 

Let me know how it goes. If it still doesn’t stick, I'll dig further with the team.

Abhishek

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