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Known Participant
February 26, 2021
Question

Shortcuts not working for Indesign and other apps

  • February 26, 2021
  • 1 reply
  • 230 views

Hi,

I've had this problem for a few days now. Shortcuts such as CMD+Space do not work accross InDesign, Illustrator and Photoshop. Resizing by holding shift+CMD or option+Shift+CMD to resize proportionally in these programmes also do not work either.

Holding shift+option+CMD bring up the double arrow for duplicate in indesign, but then dragging the object across will not duplicate it. Copy and paste in place does not work but copy and paste does.

I have tried uninstalling and reinstalling everything. I am despeate for a solution because it is preventing me from doing my job.

I am hoping someone out there has a solution to this.

Thank you,

Sam

This topic has been closed for replies.

1 reply

Community Expert
February 26, 2021

Are you using Webroot virus protection? If so, make sure "Pause Secure Keyboard Entry" is selected.

Known Participant
February 26, 2021

Thanks for your response - I don't believe we are using Webroot though.

Known Participant
February 26, 2021

We use Symantec