Sign in Pop redirect problem

Forum|Forum|1 year ago
January 16, 2025
2 replies
152 views

When I try to save a PDF in Adobe Acrobat, I am suddenly redirected to Microsoft Edge, and a sign-in pop-up appears. How can I resolve this issue and save the file without being redirected or prompted to sign in?

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Barb Binder

Community Expert

Hi @writter4_3104:

Are you exporting to PDF in InDesign with View PDF After Exporting enabled?

If yes, it sounds like you may have a file association issue and your OS (operating system) thinks you want to use Edge and not Acrobat or Adobe Reader. The instructions to fix this are listed below, and since you didn't identify your OS, I added them for Win 11 and macOS.