Size of pages in file not matching that stated in Document set up dialog box.
- August 25, 2021
- 5 replies
- 2498 views
We have received an InD file from a customer; the document set up dialog box says it's 8.5 x 11". But ALL the pages (74!) are sized, based on the rulers, at 8"x10.5", and the pdf is 8"x10.5"(I plan to post a screen capture.)
I can only guess that someone added new pages in the smaller size, or maybe changed some on a page-by-page basis, as I do know it is now possible to have more than one page size in one document, then deleted all of the original Letter-size pages, leaving only the smaller pages.
But now there is confusion about just what size the job should be. (Our contact person says it should be 8.5x11. Given the organization involved, maybe they don't really know/are guessing.) We will get it worked out, but it is causing a lot of confusion. Any other person using this file, other than it's creator, will likely get upset when things aren't what the file says they are in the place everyone is accustomed to finding it (doc.set up box).
I don't have a suggestion for a fix by Adobe. The graphic artist/designer should probably have gone back and edited the Document Set Up box, but didn't. Just one more thing to surprise us all.

