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Smart guides not working

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Hello! I have read previous discussions on issues when the smart guides options gets grayed out due to accidental selection of "snap to document grid". I am wondering if there is a possibility for other commands to deactivate my smart guide. I have retrieved an idml layout file from work and it does not work for that file. My smart guides are working for my other indd documents.

I am also curious what the green boxes grids are? Thanks in advance to any help!

Owen ClayCorrect answer

Participating Frequently

I know this an old thread, plus this isn't a solution for the initial issue (based on your screengrab), but I found that I had by mistake checked the "Snap to Document Grid" feature under View > Grids & Guides. This made the Smart Guides option inaccessible.

Once I'd taken that option off, the Smart Guides started working again.

L

Lively_Cadencedd07

Participant

Chrome not working

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Abhishek Rao

Community Manager

Hi @Lively_Cadencedd07,

Could you please provide a few more details about the issue you're experiencing with Chrome? Are you having trouble opening Chrome, or is the issue related to using Chrome alongside InDesign?

Please also share your operating system, application versions, and any error messages or screenshots, if available.

Once we have a better understanding of the issue, we'll be happy to assist you further.
Abhishek
Adobe Community Team

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deboraht43520393

Participant

Thanks, @Owen_Clay!

Seems I cannot live without the Smart Guides and you just gave me the solution to a situation.

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pauljays

Participant

There is a button at the bottom of the tool panel. Click on there, and it will show smart guides. If it does not have a tick in the box, it means it is off. Click it, and this will reactivate them.

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Owen ClayCorrect answer

Participating Frequently

I know this an old thread, plus this isn't a solution for the initial issue (based on your screengrab), but I found that I had by mistake checked the "Snap to Document Grid" feature under View > Grids & Guides. This made the Smart Guides option inaccessible.

Once I'd taken that option off, the Smart Guides started working again.

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lisab323

Participant

Thank you @Owen Clay! You've just made my Friday afternoon a lot easier!

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Laubender

Community Expert

https://forums.adobe.com/people/yu+jiet15685082 wrote

… I am also curious what the green boxes grids are? Thanks in advance to any help!

Hi,

the green boxes grid is from a Japanese InDesign document, I think.

Did you open a template document from a Japanese source?

Regards,
Uwe

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yu jiet15685082Author

Participant

Updates. I am still unable to solve the issue, but I have worked around it by moving the master pages to a new indd document. The green grids should be I type of grid i suppose? When i transferred them to a new document, the converted to the traditional guidelines. Thanks for everyone's help!

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J

Jane needs help

Inspiring

Hi!

I'm a photographer who has worked with indesign for years. Right now I'm doing an online training session with lynda.com.

It appears that I too cannot access smart guides when creating a master page, even after resetting my indesign permissions and restarting my computer. I can, however, access them on other, non master pages. Yes, smart guides are selected in the view menu, and I've tried toggling on and off the snap to document guide feature. So go figure.

Is this a glitch in the program itself? Given what I've read here, that might be what's going on.

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davidblatner

Community Expert

Jane: that's weird… I have not seen any problems with Smart Guides appearing on master pages. Have you tried to zoom in or out, so that all the objects you want to align are visible? Are you seeing ANY smart guides as you drag objects around the master page? (For example, do you see the pink ones that say the object is centered on the page?)

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