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Participant
January 5, 2025
Question

Subscription cancelation on a invalid account

  • January 5, 2025
  • 1 reply
  • 188 views

While subscribing to adobe pro I accidently misspelled the gmail domain name <id>.gamil.com instead of  <id>gmail. I was subscribing from the app where I was not logged in to my acctual account.  I first thought since the account is invalid the subscription might not go through. Now my card is getting charged the earily subscription.

1 reply

Mike Witherell
Community Expert
Community Expert
January 5, 2025
Participant
January 5, 2025

Thanks for the reply. The issue here is that my card is getting charged for a invalid account (where the subscription is )which I cannot login in. My actual account do not have any ongoing subscriptions.

 

Robert at ID-Tasker
Legend
January 5, 2025

@_bats_kulx_

 

Anyone that can actually help you would be someone from Adobe Customer Service - this is just user to user forum.