Inspiring

Answered

Suddenly, placed Vector logos have white background

Forum|Forum|1 year ago
July 29, 2024
4 replies
2818 views

A litle help here; today suddenly, I've placed several logos and icons created in Illustrator, and they are showing a white background instead of being transparent. I thought it was a redraw issue so I quit everything and sitll the issue. Then I restarted and I still see it. Have placed other logos and same issue.

Worst, the PDF is exporting with this white background!!!

• Display is set to high Quality Display

• Fill for placed logo is set to none, both on bounding box and object

• Other logos placed before today don't have the issue.

• Made a new file, placed a different vector, same issue.

What gives??? Any clues?

InDesign 19.3 (yes I know there's a new version but it was giving me the issue of not bveing able to save)

Mac OSX Sonoma 14.5

Appli M1 Max 32GB

Bug

Correct answer Scott Falkner

Hold Shift as you click Place in the place dialogue or click on Show Import Options. See if Transparent Background had been turned off. Changes in this dialogue are sticky.

JudithCherry

Participant

Has anyone had issues with this lately where the Transparent Background option is selected and stille everything is showing up with a while background? .ai, .eps, .pdf and .svg are all not getting the transparent backgrounds they really do have. I don’t have any updates available at the moment.

Abhishek Rao

Community Manager

Hi @JudithCherry,

Thanks for reaching out, and I’m sorry to hear you’re experiencing this issue.

I tested this behavior on InDesign 21.3 using the mentioned formats like .ai, .eps, .pdf, and .svg with transparent backgrounds, but I was unable to reproduce the issue from my end.

Could you please confirm the exact InDesign version you’re currently using and your OS details? Also, please let me know whether this happens with all placed vector files or only with specific assets.

If possible, could you share one of the affected placement files so we can test it further from our side? If the file is confidential, you may also share it with me via DM.

Looking forward to your update.
Abhishek

JudithCherry

Participant

Hi Abhishek,

Thank you for the fast response! I’m working in InDesign version 21.3 as well, on MacOs Tahoe 26.2.

As of yet I have only had this issue with this file, but that may be because I have not done this kind of work for an event in a little while.

I’ve attached the .ai file. My colleague made this event logo, so it may as well be an issue with something inside the file, but I have not been able to find anything.

Hoping someone can shed some light on this issue!

Kind regards,

Judith

Topic_Logo_Concept_260204.ai

Scott Falkner

Correct answer

Community Expert

Hold Shift as you click Place in the place dialogue or click on Show Import Options. See if Transparent Background had been turned off. Changes in this dialogue are sticky.

Juan CanoAuthor

Inspiring

Sonofgun that was it. It must've been clicked at some point and turned transparency off. Duh. Simple fix, easy. Thank you for your help.

Robert at ID-Tasker

Legend

@Juan Cano

You can / should mark @Scott Falkner's reply as a "Correct Answer".

Robert at ID-Tasker

Legend

Just in case - you use Place, not copy&paste from Illustrator?

Can you share a sample logo?

Juan CanoAuthor

Inspiring

Place, although copy/paste works well and never had an issue. Here is one, it's an .ai file. This is a newer (withing the last week) file, but the other ones have been created for years.