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Ethan097
Participant
February 12, 2023
Question

Swatch bug

  • February 12, 2023
  • 2 replies
  • 160 views

When I try to adjust the color this is what shows up. Not quite sure what happened. I tried to uninstall and reinstall but that did not work. 

This topic has been closed for replies.

2 replies

rob day
Community Expert
rob dayCommunity Expert
Community Expert
February 12, 2023

Also try clearing your Caches, which often cause UI problems. Instructions are in the link Eugene posted.

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Community Expert
Eugene TysonCommunity Expert
Community Expert
February 12, 2023

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

 

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