Syncing files error

Forum|Forum|5 years ago
September 7, 2020
2 replies
365 views

Hi, I'm trying to sync some InDesign files from my computer to the creative cloud, but I keep getting an error message. The error message says, "Unable to sync InDesign". Can anyone assist me in finding out what the error is?

Sync and storage

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Correct answer Ashutosh_Mishra

Hi Timothy,

Sorry to hear about your experience. In addition to great suggestion given by Steve, I'd request checking out this help article as well to know about known issues and solutions when you get sync error while working with Adobe apps.

Hope it helps.

Regards,

Ashutosh

Ashutosh_MishraCorrect answer

Inspiring

Hi Timothy,

Sorry to hear about your experience. In addition to great suggestion given by Steve, I'd request checking out this help article as well to know about known issues and solutions when you get sync error while working with Adobe apps.

Hope it helps.

Regards,

Ashutosh

Steve Werner

Community Expert

Go to the Creative Cloud Desktop app (found in the menu bar on a Macintosh or task bar on a Windows computer). Click your avatar (picture) at the upper right and sign out, then sign in again.

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