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Elaine5E3A
Participating Frequently
Jun 17, 2021 7:00 PM UTC
Answered

Text disappears when typing in text box

I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
    Rocky5D5CCorrect answer
    Participant
    Apr 20, 2022 9:09 PM UTC

    Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

    Have you updated?

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    johng2900620
    Participating Frequently
    Jul 20, 2021 11:00 PM UTC

    I was hoping the M1 version of InDesign would fix the issue but it does not. Very annoying. This happens on all versions of InDesign from 15.0.1 through today's M1 version release 16.3.2. Tech support had me uncheck GPU Performance in prefs and for awhile I couldn't replicate the issue. Now it's back.

    - Mac OS 11.4

    - MacBook Pro M1 2020

    - InDesign 16.3.2

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    johng2900620
    Participating Frequently
    Jul 20, 2021 11:04 PM UTC

    I should add that I worked with Apple support on this issue today (and a month ago, and a month before that) as well. Their conclusion is that it is an Adobe issue. While it may be, I have text issues using Apple TextEdit as well, with odd spacing when pasting text requiring the window to be resized to get the spacing to disappear. No solution to that issue either.

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    Patric5E0C
    Participant
    Jul 19, 2021 12:48 PM UTC

    We just downgraded the Version to 16.2 and it works better... maybe they fix that some day but for the time its better then nothing...

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    vichanna
    Participant
    Jul 19, 2021 9:59 AM UTC

    Have just dowloaded ID 16.3.2 on an M1 Mac and guess what - the text still disappears. Have to bring it back in a variety of ways. "Oh don't worry," said some sarcastic response, "just wait until the new version comes out that runs natively on the M1" I waited, and now? Same thing. Hell, it's frustrating. 

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      Scully20
      Scully20
      Participating Frequently
      Jul 19, 2021 12:54 PM UTC

      I'm getting used to "hide guides, show guides" every 2 seconds, aren't you??  LOL

       

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        jesseingham
        Participating Frequently
        Jun 22, 2021 3:20 PM UTC

        Hi, I've just upgraded to a MacBook Air and reinstalled CC. Now I'm experiencing an issue with text editing, where the text disappears completely or partially, and only reappears when I zoom in or out via the shortcuts cmd- and cmd+

        This isn't a text wrap issue, it's definitely a bug of some kind that I didn't have previously. Help!

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          Jeffrey_A_Wright
          Jeffrey_A_Wright
          Legend
          Jun 22, 2021 3:53 PM UTC

          Jesseingham, which Adobe application or service are you encountering the disappearing text in?  What process did you use to transfer your files to the new MacBook Air?

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            jesseingham
            Participating Frequently
            Jun 22, 2021 4:01 PM UTC

            Sorry, should have said – InDesign. I migrated from an external hard-drive back up of my previous MacBook Pro using the migration assistant... 

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            Derek Cross
            Community Expert
            Derek CrossCommunity Expert
            Community Expert
            Jun 17, 2021 7:17 PM UTC

            Which version of InDesign and OS?

            Select the text box and under the Edit menu, select Edit in Story Editor so that you can see if the text is present on the page. If it is, check the size of the font, the leading and colour to see if one or more of these features is causing the text to not appear.

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              Elaine5E3AAuthor
              Participating Frequently
              Jun 17, 2021 7:22 PM UTC

              Hi Derek, 

               

              I'm using 

              • Mac OS 11.4
              • Macbook Air M1 2020
              • InDesign 16.2.1

               

              When I opened up story editor, the text is there, but everything is showing right to left, which is very puzzling! I'm wondering if these are related.

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              Srishti_Bali
              Srishti_Bali
              Legend
              Jun 18, 2021 11:36 PM UTC

              Hi there,

               

              Sorry about this trouble. InDesign 16.3 has already been released in a few countries and soon will be available to all. If it is not available for you right now, please install it from the pre-release tab in Creative Cloud and let us know if that helps resoving this issue.

               

               

              Regards,

              Srishti

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                BobLevine
                Community Expert
                BobLevineCommunity Expert
                Community Expert
                Jun 17, 2021 7:17 PM UTC
                16.2.1 is not M1 native. 16.3 which is rolling out now should help you here.

                Keep an eye out for it.
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                  SteveP56
                  SteveP56
                  Participating Frequently
                  Aug 4, 2021 1:30 PM UTC

                  I have ID 16.3.2 and I am seeing these problems. I am using a new M1 Mac Mini. Randomly when I add text to a text frame, or reformat text, the text box will show as being empty. Nudging left and right fixes it, but it is clearly an error which Adobe needs to face up to and address. 

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