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Participant
Jan 4, 2022 2:02 PM UTC
Answered

Text disappears when typing in text box

I'm having the same issue as many others: when making any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 12.0.1
  • Macbook Air M1 2020
  • InDesign 17.0.1
Eugene TysonCorrect answer
Community Expert
Jan 4, 2022 2:28 PM UTC

Try turning off the GPU Performance in the InDesign settings.

14 replies

Pamela99
Known Participant
Sep 20, 2023 6:15 PM UTC

I am having a similar problem.  When I try to type text on a page which has a graphic master nothing shows. I can draw a frame, but I can't put any text in it. If I drag a text box from one page to another all the text disappears. Can't seem to find GPU settings in Preferences. Any suggestions??? I am running Windows 11 and the latest version of Indesign.

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Rishabh_Tiwari
Legend
Sep 21, 2023 2:09 PM UTC

Hi @Pamela99,

 

Sorry to hear about the trouble. Can you share a few more details like:

 

-The exact version of InDesign & Windows 11.

-Is this happening on a specific file or multiple files?

-Is there any pattern that leads to this issue?

-Have you updated the graphics card drivers? If you still need to, please ensure you have the latest build per the manufacturer's website.

 

We're here to help, just need more information.


Thanks

Rishabh

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Anshul_Saini
Community Manager
Community Manager
Jan 4, 2022 11:37 PM UTC

Hi there,

 

Sorry about the trouble. The team is aware of the issue. I would like to know if the steps suggested by @Eugene Tyson worked for you? If not, I will request you to share a few more details it will help us investigate the issue further:

    • Screenshot of "About This Mac." (both Overview and Displays tab)
    • Are you using an external monitor(s)? If yes, with which port and cable combination it is connected.
    • What is the scaled resolution of your screen & Monitor(s)?
    • Does setting the scaled Display resolution as 1920 x 1080 or below from the System Preferences help resolve the issue?

We will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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RousouAuthor
Participant
Jan 5, 2022 4:36 AM UTC

Hi Anshul,

 

Thankyou for your reply,

 

First of all turning off GPU mode seems to be working, although performance seems to be worsened.

Ive attached the screenshots below. About the mac, display settings

I occasionally use a secondary display but the issue persists regardless of whether it's connected, so irrelevant which ports im using.

I have my display set to default resolution.

 

 

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Community Expert
Jan 5, 2022 8:16 AM UTC
Eugene TysonCommunity ExpertCorrect answer
Community Expert
Jan 4, 2022 2:28 PM UTC

Try turning off the GPU Performance in the InDesign settings.

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Participant
May 28, 2024 5:27 PM UTC

Where to locate this??

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leo.r
Community Expert
Community Expert
May 28, 2024 8:32 PM UTC
quote

Where to locate this??


By @Sandy3766433869yx

 

Preferences > GPU Performance

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