Inspiring

Question

text wrap images freezing each time i move them

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when moving my images which i text wrap and detect edges, indesign always freezes.

very annoying

Mike Witherell

Community Expert

Hendy,

What version of InDesign? What Operating System?

What are you Display Setting preferences set to?

Care to post an example file?

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Mike Witherell

H

hendy_5450Author

Inspiring

i have nothing to show it just freezes, the only option is for me to restart my entire computer

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20251223-0719-48-6283290.zip

H

hendy_5450Author

Inspiring

nothing is helping.

i already chatted with 3 agents who each tried to hlep me over 2 hours.

indesign keeps crashing on me and I don't know what to do it about it.

this is extremely frustrating

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Abhishek Rao

Community Manager

Hi @hendy_5450,

Sorry that you are running into this. I tested this behavior on InDesign 21.1 on Windows 11, and moving images with text wrap set to Detect Edges worked fine for me without any freezes. To help narrow this down, could you please confirm the exact InDesign version and OS details you're using, and also let me know if this happens with all documents or only specific ones?

As a next step, I'd recommend starting with a manual preferences reset and then relaunching InDesign to test again. You can follow the steps here: https://adobe.ly/4pRg0Ep. After that, please try toggling GPU Performance in InDesign Preferences and check if that makes any difference in the freezing behavior.

If the issue still persists, it would be helpful to test InDesign in Safe Mode to isolate any interference from third party software or plugins. You can refer to these guides for Safe Mode steps on Windows and macOS: https://adobe.ly/4qocaT4 and https://adobe.ly/4qtdpQZ.

If possible, please also share a short screen recording showing the lag or freeze in action, as that would help us understand the behavior better.

Let me know how it goes after testing this. Looking forward to your update.

Abhishek

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H

hendy_5450Author

Inspiring

i'm working on the latest version of indesign on windows 11
it's happening to all images with text wrap set to detect edges

How do i do a manual preferences reset?

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Anubhav M

Community Manager

Hello @hendy_5450,

Thanks for confirming. Please try the steps shared in this community post to reset preferences and let us know how it goes: (https://adobe.ly/44LbuyK).

Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders in case you want to. The location is mentioned above.

Looking forward to hearing from you.

Anubhav

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