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Participant
September 12, 2023
Question

The menu to open a new document becomes gray

  • September 12, 2023
  • 1 reply
  • 246 views

 

This topic has been closed for replies.

1 reply

Derek Cross
Community Expert
Community Expert
September 12, 2023

Can you translate the error message (the text is rasterised)? 

Participant
September 12, 2023

Cannot handle the request because a modal dialog or alert is active

 

That is what i get when I want to close the programm indesign

 

Rishabh_Tiwari
Community Manager
Community Manager
September 25, 2023

Hi @wimd21842510,

 

Sorry for the delay in response. Please try rebooting your computer once and check if that resolves the issue. If it doesn't, please try the steps shared in this similar discussion and let us know if it works or if you need further assistance.

 

Thanks

Rishabh