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sidneydavenport
sidneydavenport
Inspiring
September 5, 2025
Answered

Three Control panel icons unresponsive

  • September 5, 2025
  • 2 replies
  • 175 views

The Control panel menu (gear), hamburger, and lightning bolt icons are unresponsive. I particularly miss the link to "no break".)

 

I'm using version 20.5 on Windows 11 Pro. I reset preferences and rebooted but that did not help.

 

Thanks...

Correct answer sidneydavenport

Thanks Abhishek,

Between yesterday and today it resolved. I worked on the same set of files for about a week and always had the problem but when I checked just now the icons are responsive in the files I had been working on and also other files.

2 replies

Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
September 5, 2025

You should asl try the alternate methods of resetting prefs, and for clearing the cache files, which you will find at Reset InDesign Preferences and Other Troubleshooting 

    sidneydavenport
    sidneydavenportAuthor
    Inspiring
    September 7, 2025

    Thanks Peter, I didn't have to do further troubleshooting but I'm glad to have this link on hand.

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    September 5, 2025

    Hi @sidneydavenport,

     

    Thanks for sharing the details. Since you already tried resetting preferences and rebooting without success, could you let me know if this happens across all documents or only with certain files? It would also be helpful if you could share a short screen recording showing the issue in action for a closer look. In the meantime, please try switching to the Essentials workspace or resetting your current workspace to see if that restores functionality to the Control panel icons.

     

    Looking forward to your update.

    Abhishek

      sidneydavenport
      sidneydavenportAuthorCorrect answer
      Inspiring
      September 7, 2025

      Thanks Abhishek,

      Between yesterday and today it resolved. I worked on the same set of files for about a week and always had the problem but when I checked just now the icons are responsive in the files I had been working on and also other files.

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