Tool "adjust box to content" not working

Question

Hi!everything was working fine for me o CC2019 and suddenly the "adjust box to content" function in the application bar has stopped working (and all the othe quick adjustment option buttons just disappeared).Obviously I relaunched, hoping it would solve the problemn but it didn't…any idea anyone?
here is a screenshot of the (only) button that remains (and doesn't work anymore) in the application bar…
Thanks so much in advance for your help and suggestions

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Ashutosh_Mishra · Answer

Hi,

We'll be glad to help. I'd need some more information like:

1. Version of OS and InDesign.

2. Is it happening with just 1 file or with all of them?

This information will help us understand issue better.

Also, you can try resetting the preferences once. You may follow the steps below:

For Windows

Close all Adobe applications.
Go to Locations :
C:\Users\user\AppData\Roaming\Adobe
C:\Users\user\AppData\Local\Adobe.
Rename InDesign folders to InDesign.old
Launch InDesign from CC.

For MAC

Close all adobe applications
Go to Locations:
~/Library/Caches
~/Library/Preferences
Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old
Launch InDesign from the CC

DISCLAIMER: Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

Hope this helps!

Regards,

Ashutosh

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