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Participant
Jun 18, 2019 2:34 AM UTC
Question

Tool Panel greyed out and all tools (except Text) are inactive

Hi

For some reason my tool panel now only allows me to use the Text tool - the rest of the tools are inactive and unable to be selected.  I have tried rebooting, uninstalling and reinstalling the app and that hasn't worked.  I found a previous post with this same issue but i do not have touch enabled so whilst that solved their dilemma it unfortunately won't fix mine.

Any suggestions??

Thanks

    17 replies

    Participating Frequently
    Sep 14, 2026 2:54 PM UTC

    I couldn’t deselect notes and resetting workspace wasn’t doing it, but going into preferences and resetting upon quit did it for me. There’s 20 minutes of my life that isn’t coming back. :) 

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    Participant
    Dec 6, 2023 8:49 AM UTC

    Wow, this has just happened to me and the story editor trick worked! Bizarre, but thank goodness this conversation is still here after all this time. Thank you!

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    Participant
    Sep 12, 2022 1:15 PM UTC

    We had the same problem this morning with one of our designers MAC...what worked was to make sure that the Note Tool in the tool bar is clicked off and the rest of the tools were highlighted back on!

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    Barb Binder
    Community Expert
    Community Expert
    Jun 18, 2019 2:41 AM UTC

    Hi Nicole:

     

    That's how it looks when you are in Story Editor view. Choose Edit > Edit in Layout View.

     

    However, if you uninstalled/reinstalled InDesign and the issue persists then it is more than that. It's mostly likely time to rebuild the preferences and/or cache files. See https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/ .

     

    ~Barb

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    ~Barb at Rocky Mountain Training
    Participant
    Jun 18, 2019 3:25 AM UTC

    Thanks Barb, but alas no, i was in Normal view. 

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    BobLevine
    Community Expert
    Community Expert
    Jun 18, 2019 10:43 AM UTC

    What version of InDesign? What operating system? Can you post a screenshot?

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