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Dominique25864576d5f1
Participant
August 29, 2022
Question

Transfer of purchased plug-in

  • August 29, 2022
  • 1 reply
  • 129 views

I have an Adobe account via my employer which needs to be renewed each year. Last year it was obligatory to use my private email for this purpose, this year I need to use my workmail. Is there a way for me to transfer this plug-in I purchased on the account via the private email to the new one via the workmail?

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1 reply

James Gifford—NitroPress
James Gifford—NitroPress
Legend
August 29, 2022

It is probably up to the seller of the plug-in more than any aspect of the Adobe account. Contact them and see if they will move the license from one account to the other.

 

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    D
    Dominique25864576d5f1Author
    Participant
    August 30, 2022
    This is the reply received from Blur:


    D.O. ( Blurb Support)

    Aug 29, 2022, 3:57 PM PDT

    Hello again.

    I am sorry to hear you're getting a bit of the run around.

    Our plugin will work no matter who's in control of the Adobe license, but to change the email or other account details, that has to be done directly with Adobe.

    Please let me know if I can assist any further.

    Best regards,

    Devlin
    Blurb Customer Support
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