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Participant
March 28, 2023
Question

Trouble printing to PDF and Sharing

  • March 28, 2023
  • 3 replies
  • 333 views

I'm working in Windows 10 using the latest version of Adobe inDesign.
Having trouble using Publish Online or printing to PDF wit hmy catalog.

Here's the error I get while attempting to Publish Online
An error occurred while uploading your document. Please try again. Error #16 ID: 17ee1940-cd93-11ed-bc18-839406b93b9b

The Adobe Print to PDF  gives me the following error leading me to believe it could be something on page 99.

%[Page: 96]%%
%%[Page: 97]%%
%%[Page: 98]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%

Stack:

(› PoÈsKÖnµÐY5Âê2¢ ÷Fmø-êíöYJ øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

--

Would appreciate any assistance as I'm trying to get a catalog ready for publication.


This topic has been closed for replies.

3 replies

Jumpenjax
Community Expert
Community Expert
March 29, 2023

Did you try and package the file. It may explain where the problem is.

Lee- Graphic Designer, Print Specialist, Photographer
James Gifford—NitroPress
Legend
March 28, 2023

Don't use "Print to PDF" at all, unless it's the only option an app offers. (It's the last-ditch way to get PDF output to all apps that aren't sophisticated to support direct export.) From InDesign, use Export | Print PDF instead.

 

Also note that PDF and Publish Online have very little to do with each other in result or functionality. But it does sound as if your document has a structural or content error. A "big hammer" method for fixing many problems with ID documents is to save or export them to IDML, then open that IDML document and save it (under a new name) as a regular INDD document. See if that fixes your export problems.

 

MioguardAuthor
Participant
March 28, 2023

Export to PDF doesn't work either. I'll try that other method you suggested.

BobLevine
Community Expert
Community Expert
March 28, 2023

Printing to PDF is an archaic method. Export the PDF.

MioguardAuthor
Participant
March 28, 2023

Neither printing to PDF or Export to PDF works.