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Les Trinity
Les Trinity
Participant
September 25, 2023
Question

Troubleshooting Interactive PDFs on Mobile Device (iPad and iPhone)

  • September 25, 2023
  • 2 replies
  • 555 views

I created an interactive PDF containing buttons with rollover states linking to URLs and also have some hyperlinked images and text linking to a URL. When viewing the iPDF on my iPad and iPhone, the buttons containing rollover states do not work nor do the hyperlinked images and text linking to a URL work. Please advise if there is solution to exporting my file from InDesign so the interactivity stays in the layout. Or is there any third-party apps for the iPad/iPhone to try in order for this to work. Thank you in advance, Les

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    2 replies

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    September 26, 2023

    First off, buttons are nothing but a crapshoot anyway, and as Derek has already pointed out, mobile devices do not have rollover states. I suggest you rethink this entirely and skip the buttons.

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    September 25, 2023

    Regarding buttons in an Interactive PDF, you can have a word or words or an image (such as a button shape) as a document hyperlink to say another page in the document, or to an external website.
    Some devices, for example, iPads and iPhones, don't have rollover capability – only click – you should avoid multi-action buttons like On Click, On Roll Over, etc.  Multi-state objects (MSO) don’t work at all in Interactive PDFs.

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