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Participant
August 21, 2024
Question

Trying to package an InDesign file to open on a different PC with same account

  • August 21, 2024
  • 2 replies
  • 285 views

I am trying to package an InDesign file on my Macbook and move it to a Mac desktop linked to my university's printers. When I package the InDesign file, two of the fonts are protected. I have managed to evade this by outlining the fonts- however, I am unsure why this happens. I am opening this packaged file on the same Adobe account (which has an enterprise subscription and all the same activated fonts), so I am unsure why the fonts are not coming across. 

 

Any ideas? 

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2 replies

Mike Witherell
Community Expert
Community Expert
August 22, 2024

On the second computer, did you attempt to visit fonts.adobe.com and make sure the font is activated? Second, did you go to the CC app and make sure the font is available (a step you don't necessarily have to make, but I'm being thorough.)

Personally, I find it disconcerting that Adobe fonts don't cooperate with packaging into a "Document fonts" sub-folder.

Mike Witherell
leo.r
Community Expert
Community Expert
August 21, 2024

Are those two fonts Adobe fonts? They won't be packaged.

 

They'll be available via Creative Cloud wherever you open your file.

 

 

 

Participant
August 22, 2024

One of them is, yes. When I login to my Adobe account on the Mac computer, the fonts don't sync even though I am logged into the same account. 

leo.r
Community Expert
Community Expert
August 22, 2024
quote

One of them is, yes

By @stellaelise

 

Does it mean that one of the "protected" fonts is from Adobe fonts, while the second one is not? If so, then where is the second protected font from? 

 

quote

When I login to my Adobe account on the Mac computer, the fonts don't sync even though I am logged into the same account. 

 

Are those fonts activated in Creative Cloud and available in InDesign?

 

Also, do you have this option checked in Preferences > File Handling: